bighatnohorse
Cave Creek
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Death by a thousand cuts, eh?
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Photomike
Southern Alberta or where the camper is parked!
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You are not the first with issues with Adventurer and more than likely will not be the last. Always hate to see this as a little help with a problem goes a long way to getting more business.
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billyray50
North Dallas
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Photomike wrote:You are not the first with issues with Adventurer and more than likely will not be the last. Always hate to see this as a little help with a problem goes a long way to getting more business.
I and others here have owned or do own a Adventurer TC and are happy with quality and warranty service. Unfortunate for OP This could not be worked out.
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Photomike
Southern Alberta or where the camper is parked!
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billyray50 wrote:Photomike wrote:You are not the first with issues with Adventurer and more than likely will not be the last. Always hate to see this as a little help with a problem goes a long way to getting more business.
I and others here have owned or do own a Adventurer TC and are happy with quality and warranty service. Unfortunate for OP This could not be worked out.
I have heard a lot of complaints about them. I am sure that there are happy owners out there as well. As the saying goes someone that is happy with a product or service will tell one or two friends, someone that is not happy will tell dozens.
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billyray50
North Dallas
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In the last 7 years that I have owned a TC I had read and heard numerous complaints about many other brands customer service and warranty service. One can find complaints online regarding all brands, all models of RVs unfortunately.
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Area13
Fox Island, WA
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Joined: 01/04/2014
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LOVE my Adventurer. Built like a tank compared to the 3 previous RV's I have owned. Couple of very minor issues, nothing major. Best bang for your buck in the TC industry, IMO. Notice the OP isn't talking about selling.
Oh, and when it gets too windy, I secure my friction hinge door. If I didn't and it broke my taillight (which it would since there is no bumper there), I would fix it and move on. Maybe there should be a bumper there? Not sure, but I notice things like that when I first bought it and plan for it. It's well stated only good up to 15 MPH. Friction hinge door, what a cool option, love it.
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billyray50
North Dallas
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Area13 wrote:LOVE my Adventurer. Built like a tank compared to the 3 previous RV's I have owned. Couple of very minor issues, nothing major. Best bang for your buck in the TC industry, IMO. Notice the OP isn't talking about selling.
Oh, and when it gets too windy, I secure my friction hinge door. If I didn't and it broke my taillight (which it would since there is no bumper there), I would fix it and move on. Maybe there should be a bumper there? Not sure, but I notice things like that when I first bought it and plan for it. It's well stated only good up to 15 MPH. Friction hinge door, what a cool option, love it.
X2 Built like a tank, Very heavy 4 season TC. Love the friction door. Have one on my 2016 Jayco TT.
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hedge
Airdrie, Alberta, Canada
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X3, another happy customer.
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Vinnie6.7
WA
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Area13 wrote:LOVE my Adventurer. Built like a tank compared to the 3 previous RV's I have owned. Couple of very minor issues, nothing major. Best bang for your buck in the TC industry, IMO. Notice the OP isn't talking about selling.
Oh, and when it gets too windy, I secure my friction hinge door. If I didn't and it broke my taillight (which it would since there is no bumper there), I would fix it and move on. Maybe there should be a bumper there? Not sure, but I notice things like that when I first bought it and plan for it. It's well stated only good up to 15 MPH. Friction hinge door, what a cool option, love it.
Area13....what other problems did you have with previous rv's?
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Travels with Yoly
North Georgia
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The crux of the issue is that Adventurer deemed it necessary to install a bumper in order to protect the door from damage against the ladder. The issue lies with the fact that the bumper was installed incorrectly at the factory and they chose not to accept any responsibility for that.
As for securing the door when it gets windy .... gosh, who wouldn't do that. In my case, it was not windy. I was inside the camper working on stuff when suddenly a freak gust of wind just came up from nowhere (this happens).
When I contacted the warranty department, I wasn't asking for a new door or anything at all. I was simply asking for their advice and help in repairing it. Their response (you're on your own, we're not responsible in any way) so took me by surprise that I felt compelled to react as I did.
Also, I have stated several times, both my wife and I like the camper a lot. We intend to use it extensively for years to come (hopefully). We're heading to western Canada with it this spring. This in itself does not grant the builder immunity from all responsibility for defects in their assembly.
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