ilvtravln
Calif.
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Joined: 03/22/2005
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Wife broke bottom frig. door shelf, called Dometic, they sell a kit of 3 shelfs $120. plus S/H, tax. But they also told me to put the product # in google and see what comes up. Got the same 3 shelfs for 1/3 the price. Thanks Dometic.
Art
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MFL
Midwest
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Joined: 11/28/2012
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Good to know, thanks for sharing!
Many of these companies are talked down, due to some ones bad experience, but most don't tell of a good experience like yours. I've had good experiences talking to/dealing with Lippert, when so many talk them down.
Jerry
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SuperBus
Michigan
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Joined: 09/25/2019
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To keep a positive thing going, each time I have called Dometic they have provided fantastic customer service. Given how terrible their website has become, that sure is welcomed when trying to find out something about one of their many, many products across their several brands.
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ilvtravln
Calif.
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Joined: 03/22/2005
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SuperBus wrote:To keep a positive thing going, each time I have called Dometic they have provided fantastic customer service. Given how terrible their website has become, that sure is welcomed when trying to find out something about one of their many, many products across their several brands.
You are correct about the website its awful.
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SuperBus
Michigan
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Joined: 09/25/2019
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ilvtravln wrote:SuperBus wrote:To keep a positive thing going, each time I have called Dometic they have provided fantastic customer service. Given how terrible their website has become, that sure is welcomed when trying to find out something about one of their many, many products across their several brands.
You are correct about the website its awful.
I'm glad I'm not the only one who thinks so. It is almost unusable if trying to find manuals, etc.
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Veebyes
Bermuda & Maryland Eastern Shore
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Joined: 11/24/2003
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SuperBus wrote:To keep a positive thing going, each time I have called Dometic they have provided fantastic customer service. Given how terrible their website has become, that sure is welcomed when trying to find out something about one of their many, many products across their several brands.
Last year our Dometic fridge died. Dometic customer service went over and above trying to help with the trouble shooting on the phone.
A rarity these days when you have a tough time even finding a phone number, never mind talking to a knowledgeable human.
Boat: 32' 1996 Albin 32+2, single Cummins 315hp
40+ night per year overnighter
2007 Alpenlite 34RLR
2006 Chevy 3500 LT, CC,LB 6.6L Diesel
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