Birdnst
Poquoson
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Joined: 06/08/2017
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Has anyone else had problems getting discounts on fuel at pilot and flying J?
I have been in stations that would not accept my card at all or said I need to see cashier (a big problem at busy stations).
Went in to see cashier at one and prepay, got to pump and they did not give my discount.
What happened to insert card and get discount?
Is membership not worth it anymore?
This has been a problem for a couple years, anyone else?
If you cannot take good care of what you have, you will not have anything good for very long!!!
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azwildcat
Falls Church VA
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Joined: 08/14/2006
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Seems to depend on the station. Most have worked fine for me but have had problems at others. I gave up on the go inside option--more trouble than it is worth.
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zigzagrv
Nazareth, PA
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Joined: 08/12/2004
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Could be the brand of credit card. I had problems with visa, so switched to another brand card and have not had problems since.
Ron
2003 Gulf Stream Ultra Supreme 33'
F53 Class A
2013 Ford Edge toad
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JimR 1
Custer South Dakota
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Joined: 08/29/2003
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Are you referring to the RV Plus Card?
There are some stations that do not honor the card discount, for the ones that do and forget to apply the discount I move on and call customer service and have had the discount applied after the fact.
JimR
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Birdnst
Poquoson
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zigzagrv
It has nothing to do with credit card, it is with good sam membership card before ever even putting in credit card.
I have the good sam elite membership.
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JimR 1
Custer South Dakota
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Joined: 08/29/2003
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OK I have the RV Plus card yours, the elite is one step up from mine.
As I stated earlier some stations do not honner the discount but do honner the card. An example is in Mesquite NV you can fuel but no discount but up in St George, up the road they do honner the discount.
Also there are some that will only honner the discount at the truck lanes and not the auto lanes. As far as the RV lanes go the discount is honnered, at least for me. I did have one station, Evanaston WY, that did not discount at the pump but a phone call did the trick.
If I remember right all this is in the RV location guide
JimR
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Birdnst
Poquoson
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Thanks,
Interstate 81 and route 58 in Virginia would not work at the pumps for me.
Route 58 pilot stopped long time ago.
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JimR 1
Custer South Dakota
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Joined: 08/29/2003
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Oooooppps From the FAQ Page
Do I have to come inside and prepay at the truck diesel lanes?
No. Since the RV Plus Charge Card is also a method of payment, you can pay at the pump without having to come inside. This is true for not only the truck diesel lanes, but the auto and RV lanes as well.
JimR
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JimR 1
Custer South Dakota
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OK More about this when I had time to look it up
Can I use my RV Plus Charge Card at all Pilot and Flying J locations in the United States and Canada?
Yes, with some exceptions. Pilot Flying J owns over 550 locations in the U.S. and Canada and also has about 80 “Dealer” locations. All Pilot Flying J owned locations accept the RV Plus Charge Card both inside and outside for all types of fuel. All of these “Dealer” locations accept the RV Plus Charge Card at the Truck Diesel lanes, however, most of these “Dealer” locations DO NOT accept the RV Plus Card for gas or in store purchases. For a simple explanation, Pilot Flying J sells the diesel fuel at these “Dealer” locations but does not own the location, store merchandise, or the gas. For a complete list of the different location types visit www.pilotflyingj.com/locations and click on “Downloadable Locations” or pick up an RV Travel Guide at any Pilot, Flying J, or Camping World SuperCenter.
JimR
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