Coast Resorts Open Roads Forum: Good Sam Club: Nonsense from Good Sam...


	Already a member? Login here. If not, Register Today! \| Help

Newest | Active | Popular | RVing FAQ

Forum Rules | Forum Posting Help and Support | Contact

Open Roads Forum > Good Sam Club

Reply to Topic | Subscribe | Print Topic | Post New Topic |

Desert Captain

Payson

Senior Member

Joined: 02/19/2011

View Profile

Offline

Posted: 08/27/23 12:10pm

Link | Quote | Print | Notify Moderator

Got an email saying my membership was "Nearing expiration"... it does not expire until late October. I call in to go ahead and renew early. I give my card number to "Charles" and ask him to confirm that this renewal is for one year and he assures me that it is. A few minutes later I get a voice mail that I have been renewed for 3 years.

I try for 15 minutes to callback in but now all of a sudden Good Sam is too busy to take my call. Finally got through by calling the 866 number vs the number left on my voice mail and get a different rep. He informs me that nothing can be done today and that I have to call back tomorrow... seriously? [emoticon]

I asked him to just cancel my membership altogether and nope, I have to call back tomorrow and speak to a supervisor. [emoticon]

Film at eleven...

NamMedevac 70

Reno

Senior Member

Joined: 11/09/2020

View Profile

Posted: 08/27/23 02:20pm

Link | Quote | Print | Notify Moderator

Corporate amerika is full of BS trickery and makes it very difficult in many instances to cancel or reduce your membership or subscriptions. There are several big names that I have encountered with this BS. Their websites will not allow cancellations but you must call a number and then get a very heavy sales pitch or multiple transfers to different departments, etc.,etc. Stopping auto pay is not always easy either with some of them AOs.

I recently threatened on the phone to cancel my Spectrum Internet but after a long winded expose from the rep he did give me a 50% monthly reduction and back dated but I will still change to T-Mobile home internet as still cheaper and can take the modem with me anywhere.

Cheers to the Great Wizard.

d1h

Indiana

Senior Member

Joined: 07/06/2006

View Profile

Good Sam RV Club Member

Posted: 08/28/23 11:38am

Link | Quote | Print | Notify Moderator

I got the same notice to renew. I still have over three months left on current membership. Then when you do renew you have to beg them to get a new plastic physical card. Appears to not be something they give you automatically anymore.

Desert Captain

Payson

Senior Member

Joined: 02/19/2011

View Profile

Offline

Posted: 08/29/23 03:55pm

Link | Quote | Print | Notify Moderator

It just keeps getting better and better...

When I called in on Monday and finally reached a supervisor she said that my credit card would be credited $50 and lo and behold that showed up today. The problem is I was originally billed $86.49 for a 3 year membership renewal that I did NOT request. So now my $29 one year renewal is costing me $36.49 when it should only be $31.75.

I called {again} and pointed out this additional overcharge and they have promised to refund the $4.74. How hard is it to simply bill my card the correct amount for the renewal requested?
Kind of makes you wonder how many other folks get this same treatment.

[emoticon]

NamMedevac 70

Reno

Senior Member

Joined: 11/09/2020

View Profile

Posted: 08/29/23 10:32pm

Link | Quote | Print | Notify Moderator

Desert Captain wrote:

They are making you work for it. Do you really need GS. I successfully RVed for many years without GS after my initial membership expired. GS was given to me when I purchased a TT from Camping World in 2003.

Jeers to all the Ps at BM

Reply to Topic | Subscribe | Print Topic | Post New Topic |

Open Roads Forum > Good Sam Club

	New posts		No new posts
	Closed, new posts		Closed, no new posts
	Moved, new posts		Moved, no new posts

Adjust text size:

Terms of Use | Privacy Policy | Do Not Sell or Share My Personal Information | Targeted Advertising Opt Out | California Privacy Rights