Biggyniner wrote:

Hi all,

I briefly tried searching the forum but couldn't find anything about this, but have others been turned away for having a coach 10+ years old at Premier Freightliner?

I called Portland OR Premier Freightliner earlier in the week for an intermittent bucking issue under load. They told me first come first serve and to bring it in. No asking me how old it was and I didn't think to ask as I never heard of a dealership turning away their own brand for being too old.

So, I make the drive down and am told "nope if it's over 10 years old we won't work on it." The next nearest freightliner is a Premier too in Salem, about 45 miles away. So if I want an authorized dealership to touch it I need to take it to Albany Oregon ~75 miles away!

It is insane to me that a dealership will not service their own brand. I messaged Freightliner corporate and Premier's Service Manager. Freightliner corporate should update their website so it lists all Premier dealerships as not touching anything older than 10 years. IMO Freightliner should not allow them to sell or service rigs if they are going to restrict the age that they work on. That's a huge demographic of customer in a major metropolitan area they are turning away if they won't touch anything older than 2013.

Anyway have others had this issue? Any recommendations for good Diesel RV mechanic in the Portland Oregon area? Thanks for letting me vent...