HappyKayakers
Somewhere in the USA
Senior Member
Joined: 11/28/2005
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I had a bad experience in a Camping World store buying a freshwater hose. How long should it take to get a response from [email protected]?
Joe, Mary and Dakota, the wacko cat
Fulltiming since 2006
2006 Dodge 3500 QC CTD SRW Jacobs Exhaust brake
2017 Open Range 3X388RKS, side porch
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Good Sam Care Team
Everywhere
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Joined: 09/12/2012
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Hello,
Thank you for your time and post. We apologize for the experience you have had at Camping World. Please send a private message with your name and email address, we will be happy to look into this matter further.
Thank you and have a good day.
Good Sam Customer Care Team
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HappyKayakers
Somewhere in the USA
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Joined: 11/28/2005
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I sent the PM earlier today. When can I expect a response to that?
Good Sam Care Team wrote:Hello,
Thank you for your time and post. We apologize for the experience you have had at Camping World. Please send a private message with your name and email address, we will be happy to look into this matter further.
Thank you and have a good day.
Good Sam Customer Care Team
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Thunder Mountain
Lost in the Four Corners
Senior Member
Joined: 02/09/2005
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Good Sam RV Club Member
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Your first mistake was doing business with CW. You should have done business with a reputable business.
2016 Winnebago Journey 40R
2018 Rubicon
1982 FJ40 Toyota Land Cruiser
2020 Keystone Outback 327CG
2020 Dodge Ram 2500
Polaris RZR XP 1000
4 Cats
3 Dogs
1 Bottle of Jack Daniels
Two old hippies still trying to find ourselves!
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HappyKayakers
Somewhere in the USA
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Joined: 11/28/2005
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It looks like the care team and the unhappy customer email address are just shell games. I've contacted both. No response from the email ([email protected]) and only a token response from the 'care team' here (give us your info and we'll check), then crickets.
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jetboater454
Camping or home
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Joined: 07/21/2009
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Thanks for the follow up. Some many post problems, get the same reply you got....and never post back and the thread gets closed in a few weeks.
2011 Toyota Tundra DC Long Bed
2001 Harley Dyna Lowrider
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Good Sam Care Team
Everywhere
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Joined: 09/12/2012
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Good Day HappyKayakers
Thank you for your patience as we look into your urgent matter. We have forwarded your concerns to the leadership team for review and follow up.
Have a good day.
Thank you,
Good Sam Customer Care Team
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