Coast Resorts Open Roads Forum: Technology Corner: Should be simple WiFi question, but???
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 > Should be simple WiFi question, but???

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DD716TED

Washington State

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Posted: 05/23/23 03:06pm Link  |  Quote  |  Print  |  Notify Moderator

My home Xfinity router outputs both a 2.4 ghz band and a 5 ghz band... I am trying to use an app on my Samsung A7 tablet that strictly requires the 2.4 band. When I look at settings / connections, it only shows the name of the WiFi network in use BUT not whether it is the 2.5 or 5 ghz which both have the same name.. Any ideas on how to determine which one the Tablet is using? Thanks in advance for any help..

wnjj

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Posted: 05/23/23 04:14pm Link  |  Quote  |  Print  |  Notify Moderator

The best method may be to rename the 2 networks so you can identify them easier:

https://www.xfinity.com/support/articles/wifi-change-admin-tool

Their example shows network 1 & 2 for the 5 and 2.4G.

fj12ryder

Platte City, MO

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Posted: 05/23/23 04:29pm Link  |  Quote  |  Print  |  Notify Moderator

My thought would be to check the router and see what channel the tablet is using, and adjust accordingly.


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wildtoad

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Posted: 05/23/23 06:26pm Link  |  Quote  |  Print  |  Notify Moderator

If it’s like my router, if they bands are named the same, the router will auto select which one to connect to. What the criteria is I have no clue. On mine I named them Name-2, Name-5. Then when I want to connect I’m presented with a choice.


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stickdog

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Posted: 05/23/23 07:54pm Link  |  Quote  |  Print  |  Notify Moderator

I just a retired carpenter but what I understand if your tablet does have 5G your not going to get it.


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AllegroD

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Posted: 05/23/23 08:26pm Link  |  Quote  |  Print  |  Notify Moderator

DD716TED wrote:

My home Xfinity router outputs both a 2.4 ghz band and a 5 ghz band... I am trying to use an app on my Samsung A7 tablet that strictly requires the 2.4 band. When I look at settings / connections, it only shows the name of the WiFi network in use BUT not whether it is the 2.5 or 5 ghz which both have the same name.. Any ideas on how to determine which one the Tablet is using? Thanks in advance for any help..

Didn't you answer your own question? The router admin page will tell you what is connected to what but if the tablet only uses 2.4, there is your answer.

joebedford

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Posted: 05/23/23 08:46pm Link  |  Quote  |  Print  |  Notify Moderator

stickdog wrote:

I just a retired carpenter but what I understand if your tablet does have 5G your not going to get it.
Not 5G - 5 gHz. Not the same thing.

fj12ryder

Platte City, MO

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Posted: 05/23/23 08:47pm Link  |  Quote  |  Print  |  Notify Moderator

You should be able to select which frequency you want to use in the router settings. I know mine works that way, I can select either 2.4 or 5.

wa8yxm

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Posted: 05/24/23 04:30am Link  |  Quote  |  Print  |  Notify Moderator

Get a new router I had that kind of router(One SSID two bands) and several devices refused to connect to it

My New TP-Link Archer-10 has 3 SSIDs two are the same ..almost.. I set them to the 2.4 GHz SSID to the same as the old router (Saves logging in all the old hardware) likewise the PSK I set the same.. The 5 GHZ band is the same save for the addition of 5GHz to the ssid..making both of the bands Unique The Third SSID (Guest)is optional.

Now my printer works over Wi-Fi. Smart plugs and devices work.. and Raspberry Pi's are very very solid.


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austinjenna

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Posted: 05/24/23 04:45am Link  |  Quote  |  Print  |  Notify Moderator

As another person already posted the easiest way is just to rename each network. For me I name one of them 'yourwifiname here24' and the other 'yourwifinamehere5'
to be able to distinguish which one to connect too by just addint the '24' or '5' at the end of your wifi name.



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