mr. ed
Amarillo, Texas
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Joined: 02/06/2002
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I signed up for T-Mobile 2 months ago. The service is good, but I feel
i was conned by the store employee when he gave me some false info. I was told I would receive a free Samsung Galaxy A14 5G smartphone. I got the phone and even though I wasn't technically paying for it, I learned it was being paid off gradually in small increments, and wouldn't be totally free and unlocked for 2 years. That's an interesting ploy to keep a customer on their plan for 2 years. The store employee never mentioned this. I do understand now why they do this. It's reasonable to assume that a person could sign up for the service, get the phone, and then cancel and keep the phone.
2nd Gripe. According to their advertising, I expected to receive a gift card after signing up. Nothing happened. Upon asking customer service what was going on I was informed that I needed to sign up for a higher cost plan ($20 more/month). Ihis was never mentioned in their advertising, nor by their employee. My current plan is sufficient for my needs, and paying #20 more/month would effectively negate the gift card (worth $200).
I'm usually more careful when dealing with businesses, and don't usually get scammed. I let my guard down on this one, although I do understand why T-Mobile has this practice. I would have stayed with my previous carrier (Verizon), where I was paying only $35/month for generally good service, but my smart phone was getting pretty old and I t6hought getting a free phone from another cell company was a good idea. LESSON LEARNED. BTW, the Samsung Galaxy A14 5G is a great device, and I'm happy with that, at least. Plus the T-Mobile cell service is also working well. I'll just continue on and won't let a simple error ruin my life. ![[emoticon]](http://www.coastresorts.com/sharedcontent/cfb/images/cool.gif "cool")
Mr. Ed (fulltiming since 1987)
Life is fragile. Handle with prayer.
2007 Hitchhiker II LS Model 29.5 LKTG (sold)
2007 Dodge Ram 3500/6.7 CTD/QC/4X4/SB/SRW/6-speed man/Big Horn edition (sold)
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pianotuna
Regina, SK, Canada
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Joined: 12/18/2004
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Hi Mr Ed,
May I ask how much data comes with the plan?
Regards, Don
My ride is a 28 foot Class C, 256 watts solar, 556 amp-hours of Telcom jars, 3000 watt Magnum hybrid inverter, Sola Basic Autoformer, Microair Easy Start.
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haddy1
Chesterfield, MO
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Joined: 11/19/2009
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Been with TM for a few years now and have very little to complain about. 24 month equipment plans where they charge and then credit are pretty much the norm for them. Can't address your gift card issue. I think that I got one when I first switched and it worked as advertised.
2019 Tiffin Phaeton 37BH
2018 Grand Cherokee Toad
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toedtoes
California
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Joined: 05/17/2014
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Rule number one: ALWAYS read the contract/TOC. Legally, as long as those were disclosed in the contract, they did nothing wrong.
Being on an RV forum, you have most likely learned not to trust what salesman say. Everything is like that. Do your homework and read the contracts BEFORE signing.
1975 American Clipper RV with Dodge 360 (photo in profile)
1998 American Clipper Fold n Roll Folding Trailer
Both born in Morgan Hill, CA to Irv Perch (Daddy of the Aristocrat trailers)
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wildtoad
Blythewood, SC
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Joined: 06/05/2011
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Next time you need to change carriers check out Consumer Cellular. Same coverage as the “big guys “, cheaper, and have good customer service. A few years ago we switched from Verizon to Spectrum. Had great service, already a cable and internet customer. But they introduced new pricing and did not offer it to long term customers. Switched to CC and have not looked back.
Tom Wilds
Blythewood, SC
2016 Newmar Baystar Sport 3004
2015 Jeep Wrangler 2dr HT
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wa8yxm
Davison Michigan (East of Flint)
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Yup they give you the phone for "Free" but really they finance it and you pay for it like $10.00/month for 2 years.... I've noticed that too.
Noticed it with other carriers as well
Waiting for Class Action Lawyers R us to jump on it then I'll get my $200 back less their cut of course.
Home was where I park it. but alas the.
2005 Damon Intruder 377 Alas declared a total loss
after a semi "nicked" it. Still have the radios
Kenwood TS-2000, ICOM ID-5100, ID-51A+2, ID-880 REF030C most times
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CWilson
Beach
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Joined: 03/26/2023
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wa8yxm wrote:Yup they give you the phone for "Free" but really they finance it and you pay for it like $10.00/month for 2 years.... I've noticed that too.
Noticed it with other carriers as well
Waiting for Class Action Lawyers R us to jump on it then I'll get my $200 back less their cut of course.
Good luck with that as they spell it all out in the contract which you agree to and they paste it all over the store and website if you care to read the terms. You're paying for it somewhere, there is no free lunch. Typically they give you back a "bill credit" monthly. The intent is to lock you in to a 24 month contract.
![[image]](https://i.imgur.com/J274cSEl.jpg)
It's way easier than all of that. The OP wanted a Samsung A14. You can buy one of those unlocked outright at Amazon for about $170.00 and even cheaper on Ebay.
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stickdog
Somewhere, USA
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Joined: 01/27/2002
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I've been buying my cell phones since 1993 except when one was stolen Of course when I reported that to the carrier they were more than happy to supply me with a new one for just extending my contract. Back then there weren't the choices as today often only had one carrier or none and talk about dead zones. Yall can thank us oldtimers for paying for the buildout of all the towers and great coverage now available to you. I was paying $49 a month for 50 minutes of service in '93' now get unlimited talk, text and data for $45. as far as talk and text 97.99% of that is spam.
Like insurance companies you got to move every few years to get the best rate. Same way with phone companies.
9-11 WE WILL NEVER FORGET!
FULLTIME SINCE 2010
17 DRV MS 36rssb3
17 F350 King Ranch CC DRW 4x4 6.7 4:10 B&W hitch
John
“A good traveler has no fixed plans, and is not intent on arriving.” Lao Tzu
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CWilson
Beach
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Joined: 03/26/2023
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stickdog wrote: Yall can thank us oldtimers for paying for the buildout of all the towers and great coverage now available to you.
LOL, Seriously? Did you have to walk to school in 2' of snow with no shoes, uphill both ways? With the prices of cell plans I am fairly sure newtimers have paid their fair share for buildout of towers and great coverage available to them.
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wa8yxm
Davison Michigan (East of Flint)
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CWilson wrote:
Good luck with that as they spell it all out in the contract which you agree to and they paste it all over the store and website if you care to read the terms. You're paying for it somewhere,
Oh I'm not holding my breath or anything like that but I've seen a lot of class actions not much diffferent... The Mouse print in the contract was in conflict with the add.
Oh someone ask how much data is inluded in the T-Mobile plan.
I have the 55+ plan and it's "All I can eat" data wise though there is a "Throttle point" as I recall (In all the years I've had T-mobile I only got throttled one.. April 2013... My Wife died on Mar 31 that year and all the blasted paperwork we had to E-mail back and forth..between assorted Government and corporate offices I hit the cap) But even then the throttled rate was only slightly noticable.. My computers were still the limiting factor on the download rates.
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