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 > No gas to cook top

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ernie1

Sacramento,California,USA

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Posted: 03/30/22 06:08pm Link  |  Quote  |  Print  |  Notify Moderator

enahs: I purchased a "Gas Pressure Test Kit" made by Yellow Jacket, part #78060,0-35"W.C. It came with all the fittings I needed. Don't remember the price but I'm thinking it was $55? It has paid for itself many times over.Good luck.

enahs

Idaho

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Posted: 03/30/22 05:59pm Link  |  Quote  |  Print  |  Notify Moderator

Just to update my interaction with Dometic. While failing to find the regulator tube part on line, I went back to Dometic. They said that 50806 was no longer available. I said its a new unit! Then the person looked further and found that that part has been replaced by a new part 50817 which is a whole burner assembly that includes the regulator tube as an integral component! It's covered by warranty. But while I can buy it on line, I can't get it from Dometic because it's a gas part! The unit will have to go in to an authorized Dometic dealer! Remarkable. All this time to find that it is a defective part! As it had to be, given that the 4500 feet stuff was pure BS! BTW Ernie, what instrument did you use to reset the regulator?


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ernie1

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Posted: 03/30/22 12:38pm Link  |  Quote  |  Print  |  Notify Moderator

A few years ago I was on a trip up at an elevation of about 5,000'+ when my Dometic 3 way r efrigerator would not provide much, if any, cooling on propane and produced a low burner flame. Contacted a mobile rv repair guy who checked the problem out and said the propane gas regulator needed to be adjusted to a higher level. He reset the pressure regulator to I think 15psi. The refrigerator worked great after that. I was told to reset the regulator to 11.5 psi once I returned to a lower elevation where I lived at about sea level. Did that after I got home and everything worked fine. By the way, I did ask other rv hers if they had any issues and they said they didn't so I guess I was the only one with that issue. Also, my other propane fired appliances worked fine before and after the adjustment of the regulator.

* This post was edited 03/30/22 12:52pm by ernie1 *

enahs

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Posted: 03/30/22 12:25pm Link  |  Quote  |  Print  |  Notify Moderator

That will be done once the kids are back from Canyonlands —14 hour drive. I've been attempting to determine if there is a field fix. Besides, Dometic has said it is normal (to the RV builder and others who have had the problem). I KNOW from experience it is not generally normal. So I am looking for a fix. Have asked Dometic to send a new regulator pipe assembly. Weeeelll see.

CA Traveler

The Western States

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Posted: 03/30/22 10:30am Link  |  Quote  |  Print  |  Notify Moderator

Have you considered that it could be defective? Just replace it.


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enahs

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Posted: 03/30/22 10:21am Link  |  Quote  |  Print  |  Notify Moderator

Yes, I know that but misspoke. But I am attempting to diagnose the problem. In any adjustment I would use a manometer, Specifically, what does the regulator at the stove do? How is it affected by air pressure? What would shut down the gas to it at high elevation?

RLS7201

Beautyful Downtown Gladstone, MO

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Posted: 03/30/22 09:47am Link  |  Quote  |  Print  |  Notify Moderator

enahs wrote:

So, from a technical point of view, how does the regulator at the stove work and how could it be affected by air pressure? The tank regulator reduces high tank pressure to about 11 psi I believe. Can that be affected by air pressure (I don't see how). Then at the stove regulator, how could air pressure affect that to restrict all gas flow entirely? Of course, air pressure at the burner would affect that regulator. As I've long understood, you must know how it works if you are going to fix it(aside from looking under the hood and jiggling wires!)


From a technical point of view, the propane gas pressure in a RV is regulated at 11" of "WATER COLUMN" not PSI...........Please don't adjust you own regulator.

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enahs

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Posted: 03/30/22 09:41am Link  |  Quote  |  Print  |  Notify Moderator

So, from a technical point of view, how does the regulator at the stove work and how could it be affected by air pressure? The tank regulator reduces high tank pressure to about 11 psi I believe. Can that be affected by air pressure (I don't see how). Then at the stove regulator, how could air pressure affect that to restrict all gas flow entirely? Of course, air pressure at the burner would affect that regulator. As I've long understood, you must know how it works if you are going to fix it(aside from looking under the hood and jiggling wires!)

Grit dog

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Posted: 03/29/22 04:26pm Link  |  Quote  |  Print  |  Notify Moderator

enahs wrote:

Here's the final dometic email!
Good afternoon,

I am sorry to hear you are not happy with your product. Unfortunately, this is a common problem with any gas product at high elevation. Due to the thinner air the gas to air mixture burns differently so we cannot guarantee use at higher elevations.

Wishing you a wonderful day,
Consumer Support Team
[email protected]


LOL, not at you, but what a response.
Having spent alot of time at altitude far higher than that. Heck we lived at altitudes thousands of feet higher than mile high. I never began to run into LP altitude issues with things until over 10kft. And honestly, the only real problem I recall was with a Buddy Heater, up hunting.

Being a new camper, I'm more inclined to think its either a blockage in the line to the stove or a defect.
I guess that will vet itself out or not at lower altitude.

PS, that's still just the worst response ever by a mfg. They probably have their stoves in campers at dealers that sit at higher altitude than that!

* This post was edited 03/29/22 05:38pm by an administrator/moderator *


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enahs

Idaho

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Posted: 03/29/22 04:21pm Link  |  Quote  |  Print  |  Notify Moderator

Here's the final dometic email!
Good afternoon,

I am sorry to hear you are not happy with your product. Unfortunately, this is a common problem with any gas product at high elevation. Due to the thinner air the gas to air mixture burns differently so we cannot guarantee use at higher elevations.

Wishing you a wonderful day,
Consumer Support Team
[email protected]

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