Coast Resorts Open Roads Forum: Pilot GoodSam RV Plus Card Issues
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 > Pilot GoodSam RV Plus Card Issues

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jdb7566

minnesota

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Joined: 03/20/2009

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Posted: 02/26/22 04:47am Link  |  Quote  |  Print  |  Notify Moderator

This seems to be an issue many things Good Sam. I logged into Camping World and suddenly my name is CLIFFORD CORDER. I contacted customer service and explained the problem and I was informed they have a new software program, and I was not alone, but would fix it promptly. That was two months ago.

AstroRig57

near Tehachapi, CA

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Posted: 03/04/22 09:06am Link  |  Quote  |  Print  |  Notify Moderator

jdb7566 wrote:

This seems to be an issue many things Good Sam. I logged into Camping World and suddenly my name is CLIFFORD CORDER. I contacted customer service and explained the problem and I was informed they have a new software program, and I was not alone, but would fix it promptly. That was two months ago.


Gee. Kind of not unlike here. A Good Sam moderator responded to my original post and asked for my personal information via a private message. Other than, "thanks for providing the information" that seems to be where it stopped. No further response, no acknowledgement that there is a widespread issue with the Pilot/Good Sam cards, no mention of contacting Pilot....nothing.


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Bird Freak

Dallas Ga.

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Posted: 03/04/22 09:15pm Link  |  Quote  |  Print  |  Notify Moderator

I dumped everything GS related a long time ago. Fuel was always cheaper nearby and card readers were always a problem.
We won't even discuss the road service problems.


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Cristian123

Phoenix, USA

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Posted: 03/18/22 05:39pm Link  |  Quote  |  Print  |  Notify Moderator

jdb7566 wrote:

This seems to be an issue many things Good Sam. I logged into Camping World and suddenly my name is CLIFFORD CORDER. I contacted customer service and explained the problem and I was informed they have a new software program, and I was not alone, but would fix it promptly. That was two months ago.

I faced a similar problem, but having addressed the customer service via the Camping World phone number here https://camping-world.pissedconsumer.com/customer-service.html, it was solved pretty fast. To be honest, I was surprised as usually "thanks for the information" means "we will forget about your call". Maybe it was just my day.

* This post was edited 03/19/22 12:42pm by Cristian123 *

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