Mich F
Plantation, Fl
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donrebyct wrote:I just wonder why CA doesn't supply this info, and El Monte freely does. I don't see how privacy comes into play.
Our local CW dealer had some ex-rentals a few years back without maintenance history. They just stated a coach received maintenance required by the vehicle manufacture. If something breaks in the house part, it's supposedly fixed. Is this true?? I would prefer to see a record.
Just my opinion.
I would think if everything works when the unit is sold, it doesn't make any difference if a faucet or whatever had been broken, and replaced, as long as everything works at the time of sale. If an engine or transmission had issues somewhere along the line, it might be nice to know, but again what matters is how everything checks out when someone is buying the unit.
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IAMICHABOD
Sunny So Cal
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Privacy laws have nothing to do with it,El Monte RVs policy is to give that info out with each of their units that are sold.
Also included in the records that I was given are any repairs or replacement to any thing in the "house" part.One example on mine,it showed that the water pump was replaced, when and at what mileage,this was nice to know.
As for the recalls that were performed or not,it is easy to find out.
Just take your VIN # to a dealership and have them run it.That is what I did and found all recalls and service bulletins that were put out for that Chassis and if they were performed or not,which they were.
A good way to make sure that you get any recalls is to register it with the MFG as a new owner. I did this with Chevrolet and they sent me a letter thanking me and as the new owner I would get anything that pertained to my Vehicle.
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donrebyct
Little Rk
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I guess CA is just cheap or doesn't want to bother. Or, maybe they aren't maintained as well as they should. I would think a detailed record of everything pertaining to any vehicle would be readily available with the click of a button.
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Mich F
Plantation, Fl
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As for recalls this site should be very helpful.
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samven1
Hedgesville, WV usa
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A service record would show if there was a chronic problem with a part. A transmission repair that has to be done every 20k or and engine issue that repeats could indicate another issue. Problems do happen that can be fixed but never really resolved. If I am buying used without much warranty coverage the least I want to know is if there are chronic problems.
Sam
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Mocoondo
Chicago, IL
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donrebyct wrote:I guess CA is just cheap or doesn't want to bother. Or, maybe they aren't maintained as well as they should. I would think a detailed record of everything pertaining to any vehicle would be readily available with the click of a button.
I get a kick out of some of you guys.
What information would you be expecting? All units are maintained according to a standard Ford commercial fleet maintenance program. Do you seriously think that a rental motorhome, or any motorhome for that matter, would make it to 125-150K miles with no maintenance? Ford vehicles in commercial service aren't even scheduled for their first tuneup until 100K miles.
What difference does it make how many times a shower head has been replaced? If it broke and was replaced, why would they keep a record of a broken part that was thrown away? All that matters is that the new shower head sprays water as it should, which would be subject to verification during a buyers standard inspection.
If they replaced a shower head six times over the life of a particular unit, does that mean that the unit is suspect because the water at Yellowstone is hard?
If they are all bad vehicles, where are all the buyers who got burned buying problematic, ill-maintained ex-rentals?
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beckid
So. Calif.
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I posted waaaaay back there in the beginning of these posts but I'll revisit here how happy we've been with our previous rental, class A, Fleetwood Fiesta 34N from El Monte RV. We've had it 2 years now - it is a 2008 - and we got 75 pages of service records. It was maintained meticulously, most of the repairs were from body damage, and was refurbished to like new condition on the inside. We have gone to Yellowstone from So Cal twice, and done many many short trips. We take very good care of it and we love it. EMRV was fair, helpful, honest and wonderful to work with. We dealt with the Santa Fe Springs location. Two of our co worker's were so impressed with what we got that they went there and bought their used RVs too! We couldn't have done better anywhere. She's parked at the curb getting packed for the weekend and we're off on another adventure!
Me '54
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path1
Varies with weather
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Mocoondo said
Quote:If they are all bad vehicles, where are all the buyers who got burned buying problematic, ill-maintained ex-rentals?
All those people are on the internet behind a key board...OH never mind you said "buyers". I guess you meant actual "buyers".
Over the years I've heard of only 3 issues with buying from CruiseAmerica and they fixed everyone of them.
A broken heater on one, a carrier bearing or slip joint in driveline on another and a roof that leaked at one corner and CA replaced the hole roof.
I don't know how Majestic's are sold every year, but that's a very low percentage and CruisaAmerica fixed everyone of them no questions asked.
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samven1
Hedgesville, WV usa
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I dont think anyone is saying that buying a used RV is a bad idea but buying a used RV with your eyes closed BECAUSE its an EX rental is foolish. I dont care if the last 1000 units were perfect, I want to insure that 1001 is as close to perfect as the previous ones. Just because the seller says I dont need the service records does not mean I dont need the service records.
When you buy a used boat you pay big buck for a survey but every surveyor will tell you nothing beats a good complete set of service records.
Oh and if 6 shower heads have been replaced I want to know what is wrong with the design that causes them to be so fragile before I have to buy 6 more.
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donrebyct
Little Rk
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Well said.
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