RayChez
Barstow, Ca. USA
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Joined: 09/13/2003
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Doug and Cassi Glass wrote:I had the recall done on11/9/10 and the recall parts quit 1/7/11. Stuck in Key West with a fridge full of spoiling food. Norcold will expedite the replacement parts with a call from the only repairman in town. He refused to make the call saying I could wait my turn like everyone else.
Great customer service.
No reason for your food to be spoiling. Just go to a Wal-Mart and buy an ice box and do it the way we done it before we got all this fancy motorhomes. What has happened is that we are spoiled and expect miracles. It is too bad the service man gave you that answer to wait your turn, but that is life.
2002 Gulf Stream Scenic Cruiser
330 HP Caterpillar 3126-E
3000 Allison Transmission
Neway Freightliner chassis
2017 Buick Envision
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rochelle54
Florida
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Joined: 01/21/2011
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We own a 2000 Monaco Dynasty with a 1200 series model Norcold refrigerator. The refrigerator is original and worked fine. A reputable RV dealer completed the first recall and everything still worked fine. The same dealer recently completed the second recall and three weeks later the unit stopped working. I was told the cooling unit leaked coolant. Norcold would not offer any assistance because of the age of the unit. It cost us several thousand dollars for a brand new unit. We are not happy with Norcolds position, but we understand that the age of the refrigerator was the issue. I assume 11 years is about the life expectancy for this refrigerator.
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loydt
Cornelius, NC, USA
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Joined: 10/06/2003
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Dealer has my warranty parts in. Im scared to have it done because Im afraid it will make my fridge stop working!!!!!
2021 Jayco Seismic 4212 (on order)
2021 Jayco White Hawk 32BH
2018 Ram 3500 DRW 4x4 CC Cummins/Aisin Laramie Longhorn
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okgc
Southern Michigan
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Joined: 09/25/2006
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On Friday we dropped our MH at the dealer for the new "High Temperature Sensor" recall. Hopefully the part is readily available as we want to head out again quite soon.
edit: Dealer called and left a msg our MH is done. ![[emoticon]](http://www.coastresorts.com/sharedcontent/cfb/images/biggrin.gif "biggrin")
We plan to head out again next week. Somewhere warmer
* This post was
edited 03/10/11 04:12pm by okgc *
2010 Tiffin Allegro RED 36 QSA with GMC Envoy
Alaska 2015
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RayChez
Barstow, Ca. USA
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Joined: 09/13/2003
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I got a letter yesterday from Gulf Stream that I might have a 1200LRIM refrigerator that might be on the recall list. I called Norcold and I told them that I had a recall done around December of last year. They asked me if the wires to the sensor had a yellow tag. I went out and checked and it did, so they said that mine was done already and that she would update her computer.
I have had two recalls, one was for a thermo blanket wrap and the second was for the heat sensor. My refrigerator is still working just fine. So don't be scared that your refrigerator will quit working. And if does, it is best to find out rather then for your coach to go up in flames.
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MrDoneIt65
Golf Country NC
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Joined: 05/08/2010
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Pulled the coils out of my refrigerator yesterday. Wasn't as bad a job as I though it would be. Going to replace them with the Amish coils. Thought about installing a residential refrigerator but my generator won't run on a consistent basis and I don't want the food to thaw to badly while I am driving. As usual, I will get it done.
'02 Southwind 37U towing '05 Chevy Colorado with Blue Ox tow bar and Brake Buddy. 8100 GM/Workhorse Chassis. Retired UAW-GM.
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MrDoneIt65
Golf Country NC
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I bought a new cooling unit from the Amish. Do a google, Amish Cooling Unit for Norcold 1200LR and the website will pop up. Great people to deal with. And the instructions to replace the Norcold with the Amish coils are simple. Just make sure you read them all the way through. I didn't and now I am trying to find someone who has a picture of the wires exposed on the back of a Norcold. I disconnected the cooling fans, which I wasn't suppose to do, and now I have to figure out how to hook them back up. The wiring diagram doesn't show the pigtails used to connect both fans.
When the 2nd recall went bad in my Norcold it must have welded the quick connect to the sensor. I had to cut the wires to get the sensor out. Now I have to figure out which wire is which to hook up the 12volt. When Fleetwood built the motorhome they must have not used long enough wires and the ones coming out of the floor are yellow and green instead of black and white. Will figure that one out too and hard solder the new connections. Just another day in the life of a handyman RV owner. But I do feel stupid for not reading the instructions thoroughly.
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MrDoneIt65
Golf Country NC
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I want to thank this forum for the advice about the Amish cooling unit. It wasn't hard to install and the refrigerator is working better than ever. No recall equipment necessary.
I did find one thing that I think everyone should check. My cooling fans weren't working when I hooked the refrigerator up again. I found that the white and black wires connected at the control box had been switched. I did not disconnect these wires from the control box in order to replace the coils. I did disconnect them at the condenser at the top of the refrigerator.
When I switched the wires to the proper terminals the cooling fans came on. The wiring diagram is very simple to down load for your specific unit. If I had not corrected this situation I would have had either a fire or another blown cooling unit. I don't know how it happened, I have no one to accuse for doing it, I know I did not do it. But better safe than sorry, check the cooling fan connections to make sure yours are working.
My refrigerator is working great, time to buy a fresh case of brew, pull out the awning, and listen to the birds sing. Ain't life grand?
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MrDoneIt65
Golf Country NC
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Do not fear replacing the coils in your refrigerator. It is a darn sight cheaper than buying a new unit. Study the installation instructions, which you can download before hand, exam the structural integrity of your refrigerator to make sure you don't have broken parts or cracks that would reduce the life of the refrigerator anyway, and contact the provider to discuss your concerns.
There is no reason to put another refrigerator in a landfill simply because the cooling coils have gone bad. Refrigerators use to last years without a problem. America has become a throw away society. Cheap does not always equate with Quality, and neither does Expensive. Check it out, if you can replace the coils, step out and do it.
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