Coast Resorts Open Roads Forum: Camping World Service and Installation: Service
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Charkea

Waurika

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Posted: 02/20/23 02:14pm Link  |  Quote  |  Print  |  Notify Moderator

We bought our TT brand new October 2022 mainly for my husband to stay in while working out of state. Had to take it in to shop after we were told when bought it they would come to wherever we were to fix it which wasn’t true. Took it in to shop end of July 22 and just now fixed Feb 23 out a lot of money because you still have to make payments plus have to rent apt or hotel for his job. Get to shop camping world which is 2 hours away and the top has been damaged by someone in service. Drive home with no camper because it’s messed up hope it did t cause roof damage and at this point our camper has been in shop almost as long as we’ve had camper. Thinking about contacting lawyer because this is crazy. Have all my voicemails where they said they ordered parts but then 2 months later tell me that they’ve just now ordered the parts they told me they ordered months before.

* This post was edited 02/20/23 02:23pm by Charkea *

midnightsadie

ohio

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Posted: 02/20/23 04:57pm Link  |  Quote  |  Print  |  Notify Moderator

so call your lawyer see whats to do. p.s if mine I,d have pulled off there lot after one month. your gonna get lot of talk over this get off your butt and do something. good luck.

HappyKayakers

Somewhere in the USA

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Posted: 02/20/23 05:01pm Link  |  Quote  |  Print  |  Notify Moderator

You should be able to talk to the manufacturer and find out where else it can be taken for warranty work.


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Good Sam Care Team

Everywhere

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Posted: 02/21/23 05:34am Link  |  Quote  |  Print  |  Notify Moderator

Hello Charkea,

Thank you for your time and post. We apologize for the experience you are having.
Please provide your contact phone number and the Camping World location you are referring to in a private message. We will share your concerns with the leadership team for review and follow up.

Thank you,
Good Sam Customer Care Team

Busdriver

Shepherdsville Ky 40165

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Posted: 02/21/23 06:06am Link  |  Quote  |  Print  |  Notify Moderator

My ? Is why do people still buy from camping world. Have never read a good review from anyone that dealt with them


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larry cad

ohio

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Posted: 02/21/23 08:20am Link  |  Quote  |  Print  |  Notify Moderator

Busdriver wrote:

My ? Is why do people still buy from camping world. Have never read a good review from anyone that dealt with them



The interesting thing is that every time there is a legit complaint on the forum, the Camping World team comes on, and tells the customer to call them direct. However, we never seem to hear any more, including a successful conclusion to the problem. And while we are at it, the problems continue with no sign of overall improvement.


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Charkea

Waurika

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Posted: 02/22/23 09:20am Link  |  Quote  |  Print  |  Notify Moderator

They offered me $1200 for the time that it took but this was before our camper had been messed up by the Sherman camping world. Im concerned with the roof leaking now or anything else. This has been a nightmare.

Danger Don

Bombastic Cafe

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Posted: 02/23/23 03:06am Link  |  Quote  |  Print  |  Notify Moderator

Marcus thanks you for your contribution.

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