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Topic: Keystone vs Jayco vs Forest River vs Grand Design

Posted By: kwise_6 on 12/26/16 09:56am

6 months ago I purchased my first TT, a Keystone Hideout. Admittedly, I bought on the low end of Keystones models. I did so purposely, knowing I would probably want to upgrade at a later date...once I became more familiar with RVing.

I knew the unit I bought would not have as many features as higher-end Keystone coaches. I did, however, assume that the basic design and construction quality would be consistent throughout the range of Keystone's TT coaches. Without boring anyone with the specific details, I will say that I am already very disappointed in the overall quality of the product. Multiple warranty repairs have already been needed. I don't know if it's just my coach or the Keystone line as a whole, but I'm already considering getting rid of it and trying another manufacturer's product.

Right now, I'm seriously considering the following 3 coaches:1) Jayco's White Hawk, 2) Grand Design's Imagine and 3) Forest River's Surveyor. Feedback on any of these vs. Keystone's Hideout would be very much appreciated. Thanks!

* This post was edited 12/26/16 10:19am by kwise_6 *


Posted By: downtheroad on 12/26/16 10:07am

Still looking?
Don't rule out Northwood products...Arctic Fox, Nash, Snow River...

Northwood ......LINK

Good luck with your search.


"If we couldn't laugh we would all go insane."

Arctic Fox 25Y
GMC Duramax
Blue Ox SwayPro



Posted By: DutchmenSport on 12/26/16 10:15am

I have a Keystone Outback for three years now. I've had absolutely no issues with it. I think there are different ranges in Keystone products. If you look at higher-end Keystone travel trailers you will have better success.


Posted By: donn0128 on 12/26/16 10:18am

Any and every RV regardless of price will have issues. Low cost or "light weight" units save weight somehow? Usually by sacrificing durability. None of the modely your considering will improve on your current trailer.






Posted By: TomG2 on 12/26/16 10:32am

I have only owned one Jayco product, but it is put together much better than the half dozen Forest River units I had before it. Small sampling, but informative. I stuck with my local Forest River dealer as long as I could.


Posted By: myredracer on 12/26/16 12:24pm

Jayco uses the BAL Ultraframe. Has no welding on it and uses a kind of rivet instead. This, plus the fact that Jayco has a decent reputation would make this my choice. Jayco was bought by Thor recently but I don't think Thor will change much. No big changes when they bought KZ a couple of years ago.

Forest River TTs seem to be hit and miss. I'd check the FR forum for specific info. on various brands/models. Don't know much about Grand Design but *think* they have a good reputation.

One important thing to look at first is frames. Check axle ratings (tag on axle) and tire load capacity rating vs. GVWR. Some (like Keystone) load these right up to their ratings. Look for at least 10 percent reserve capacity on tires. If a manufacturer offers the option, get higher load range tires. Look at CCC/NCC vs the GVWR. More CCC is better and can indicate strength of frame/suspension. Expect to add 500-1000 lbs of camping "stuff" including factory options plus upgrades/mods you do. Some TTs can have CCC as high as around 3K lbs and some under 1K lbs.

I'd also see what you can find out about factory support on issues and also how good/bad your dealer will be. Some are good, some are bad.

Since you're on the west coast, def. take a look at Outdoors RV (Northwood) TTs. They are better built than the majority of others and have many desirable features such as a heavy duty, off-road certified, in-house built frame c/w shocks and better insulation with 2" thick walls. Have a pretty good reputation. They're not part of a big conglomerate either.






Posted By: dahkota on 12/26/16 12:34pm

Have owned a Keystone (sprinter) and a Jayco (Jayflight). We would buy a Jayco again, no problem. Won't buy a Keystone though if they gave us one free, we wouldn't turn it down. I've heard great things about Grand Design, awful things about Forest River. In tts, our choice would be Outdoors RV or Arctic Fox.


2015 Jeep Willys Wrangler
2014 Fleetwood Bounder 33C
States camped: all but Hawaii
more than 1700 days on the road


Posted By: beemerphile1 on 12/26/16 12:40pm

My short list would be Northwood products or Grand Design. Unfortunately Grand Design has been sold so I expect it to become just another of the many junk quality RVs.


Build a life you don't need a vacation from.

2016 Silverado 3500HD DRW D/A 4x4
2018 Keystone Cougar 26RBS
2006 Weekend Warrior FK1900



Posted By: grampscamper on 12/26/16 01:07pm

We've owned Forest River, Keystone and now Grand Design. In my opinion Grand Design is the best of the three. It's been the most trouble free. Their customer service is outstanding. I wouldn't hesitate to purchase another.


2019 Grand Design Reflection 230RL
2020 Ford F250 Lariat CC SB 4X4 6.7 B&W Companion RVK3300



Posted By: theoldwizard1 on 12/26/16 01:37pm

grampscamper wrote:

We've owned Forest River, Keystone and now Grand Design. In my opinion Grand Design is the best of the three. It's been the most trouble free. Their customer service is outstanding. I wouldn't hesitate to purchase another.

Is there much price difference in the 3 ?


Posted By: Wills6.4 Hemi on 12/26/16 01:52pm

We have owned 2 pumas 1 forest river and 2 jaycos. I prefer the jayco brand


Posted By: NanciL on 12/26/16 02:25pm

We are in our third month with our new 2016 Forest River.
We made the mistake of buying by a floor plan and not the quality.

The quality and workmanship is terrible and their warrantee will keep you from using your trailer it takes so long to get anything done.
It is not the dealers fault, but it is Forest Rivers. the dealer has to submit pictures to Forest River, and then they look for the cheapest way out and sit on the claim for ages.

Do yourself a big favor and take Forest River off our list.

I have been waiting for over a month for a simple rerouting of some water pipes that have been leaking because they were installed between the frame and the structure.

Jack L


Jack & Nanci


Posted By: mbopp on 12/26/16 02:36pm

A good dealer can help make up for a substandard trailer.
Check out the Grand Design owners forum. GD seems to do more for the customer than other brands. And yes, GD was recently bought out by Winebago.


2017 Grand Design Imagine 2650RK
2019 F250 XLT Supercab
Just DW & me......


Posted By: FrankShore on 12/26/16 03:18pm

If you're looking for real quality (at a higher price point though) I would recommend Lance travel trailers.

Lance Travel Trailers

Grand Design also make a pretty darn good unit. I just prefer the way mine is built. Look at the Lance website and they should have a factory tour on there somewhere.


2014 F-250
2014 Minnie Winnie 2351DKS (Traded In-Burnout-Use A Surge Protector!)
2015 Arctic Fox 22G (Great Trailer But Heavy - Traded In)
2018 Lance 1685 w/ Solar & 4 Seasons Package
1999 Beneteau 461 Oceanis Yacht
En Norski i en Fransk båt - Dette må jeg se!


Posted By: kwise_6 on 12/26/16 03:39pm

theoldwizard1 wrote:

grampscamper wrote:

We've owned Forest River, Keystone and now Grand Design. In my opinion Grand Design is the best of the three. It's been the most trouble free. Their customer service is outstanding. I wouldn't hesitate to purchase another.

Is there much price difference in the 3 ?


From what I've been able to determine, Grand Design is about 15% to 20% more than Forest River and Jayco.


Posted By: Ranger431 on 12/26/16 07:09pm

I've owned 3 Jaycos (1 HTT and 2 TTs) and currently own a Flagstaff (Forest River). Although the Forest River has been OK, and hasn't had any real problems other than the strut on the outdoor kitchen pulling out (relatively easy repair) and a backer / wire cover from the power awning slide out going down the highway I will say the quality of the Jaycos were superior. That being said I do love the double awnings and outdoor kitchen of my Flagstaff.


2020 Jayco Eagle 355 MBQS

2011 Ford F-350


Posted By: rexlion on 12/26/16 09:00pm

Lance is another mfr with a pretty good reputation, and they are in CA.

I've had a FR product (Rockwood) and a KZ. Both were low-end units and were ok, but nothing great.


Mike G.
Liberty is meaningless where the right to utter one's thoughts and opinions has ceased to exist. That, of all rights, is the dread of tyrants. --Frederick Douglass
photo: Yosemite Valley view from Taft Point



Posted By: grampscamper on 12/27/16 03:55am

theoldwizard1 wrote:

grampscamper wrote:

We've owned Forest River, Keystone and now Grand Design. In my opinion Grand Design is the best of the three. It's been the most trouble free. Their customer service is outstanding. I wouldn't hesitate to purchase another.

Is there much price difference in the 3 ?


I think a lot depends on the dealer. We got a great deal on a Grand Design. In my opinion the Grand Design offers the best value. At least for the deal we were able to negotiate.

We thought the Keystone was comparable but didn't offer a floorplan that we liked as much. We also looked at Jayco. They had a very similar layout but were a little more expensive. We loved the layout of the Grand Design the best. We thought the fit & finish was as good if not better than anything in it's price range.

* This post was edited 12/27/16 04:56am by grampscamper *


Posted By: Hannibal on 12/27/16 05:54am

We're on our third Jayco. We've only owned two other brands but the Jayco are the ones we didn't have to fix right out of the box. We're enjoying our Christmas vacation in one now.


2020 F250 STX CC SB 7.3L 10spd 3.55 4x4
2010 F250 XLT CC SB 5.4L 5spdTS 3.73
ex '95 Cummins,'98 12v Cummins,'01.5 Cummins,'03 Cummins; '05 Hemi
2017 Jayco 28RLS TT 32.5'


Posted By: CampingN.C. on 12/27/16 06:13am

True two year warranty on the Jayco's. They replaced the entire rubber membrane on mine well into the second year due to some plywood defects.
One year warranty isn't much. If I bought a new camper today the warranty would be half gone the first time I'd use it.


2018 Ram 3500 DRW CCLB Aisin 4.10 4x4

2018 Jayco Talon 413T
B&W Companion


Posted By: goducks10 on 12/27/16 09:50am

If you go to all the brand forums and read on them for awhile you'll see that they're all the same. Those that you listed are the typical Elkhart type trailers. They are basically all made tha same way by the same people with the same parts.
If you want something different then you need to buy from a different type MFG.
Lance, Airstream, Northwoods and Outdoors RV are the only ones that are stepping outside the box. They still use many of the same components but they assemble than differently. If you want better quality then you need to pay a little more for it.


Posted By: bobndot on 12/27/16 10:04am

I agree the dealer is important and must be willing to communicate with the mfg., to resolve an issue if needed. sometimes certain mfg.'s try to wiggle out of a repair.
This is important if we are talking about an expensive repair . Many times, dealers have to dip into their own pocket to resolve an issue for their good customers.
Remember to be diplomatic when talking to your dealer, it might pay off for you if the mfg. offers resistance.

Double check the specs on the White Hawk series if you choose Jayco.
Many people prefer the Jay Flight series due to axle and tire ratings.
Go to the Jayco Owners Forum for best results between the WH and JF.

So far, im very happy with my Jay Flight. My dealer and Jayco have taken care of a few minor things 100%.


Posted By: JPG77373 on 12/28/16 09:38am

Hello everyone, I am new on the forum, but in no way new to RV life.

We have had mixed results with our latest TT so far, it is a Coachmen (Forest River), bought new 2/2016.

Some of the things have been awesome, for example:
We have camped in 105F days in West Texas with no shade, and still held 69F inside. (this is a major upgrade over our older RVision MaxLite)
It seems insulated well, three slides and no obvious drafts. The AC actually cycles in anything other than mid afternoon without shade.

It pulls very well mannered, the axles are spaced apart substantually more than our previous unit, I haven't dealt with sway much with this unit, only time will tell how this spacing will affect the tires, but I can feel the turning resistance when making sharper turns, more tire marks on clean concrete also.

There are a lot of "niceitys" that are new to us, but are common on most new rigs. The pull out sink faucets, large ergonomic bathroom, storage everywhere, all LED lighting (including most compartments), electric fireplace, power jacks, just to name a few.

Some other things have been somewhat problematic:
Our outdoor kitchen, the luggage door leaked, the wood inside was MDF, this was a bad combination as all of the wood swole and warped. The warranty fixed the leak but did not replace the wood without leaving my unit at the dealer for several more weeks for a company representitive to inspect it (in the middle of summer, I think not). Usually, I would be flat out furious, but my brother is a carpenter, so we re-built the entire drink station out of solid oak, problem solved (upgraded actually).

Our bedroom slide ceased to function while packing up to go home one trip. After troubleshooting the fuses and breaker on the slide motor, I noticed that the signal wire to the wall switch had pulled out from the slide control box (2 prong plug). I plugged it it and everything worked. I only bring this up because I could see where less troubleshooting savy people may have needed a service call ($$$). I will also point out that it was all due to the wires being bundled too tight (poor craftsmenship). I loosened the bundle and gave it more slack, it hasn't happened again.

I would not buy a unit with a regrigerator on a slide ever again. The whole power venting out the side, really, really annoys me. Not only is it noisy, but it is a battery drain as well. I ended up installing 2 batteries and a perko switch just because of this. Where I hunt, we boondock it, and generally only run a generator when needed (A/C or TV).

There have been quite a few things I had to go around and fix. The splash guards on the shower door kept falling off, I cleaned and reinstalled with clear silicone (problem solved). I also had to apply silicone to the tail lights and the power jack switch, as they were both leaking. There have been several screws that either needed tightening or replaced with longer screws (sliding door floor guides and various outlets). My point is, lots of little things, here and there.

I do feel though, that I have most of the issues ironed out now (without manufacturers help). I am not saying that Coachmen or Forest River are total junk, but just that there is some craftsmenship shortsightedness. I think their floorplans and design are wonderful. If I could do it all again, I would prefer another Jayco, but we never found a floorplan that we loved on the new units.

I rest my case.

Joe


Posted By: Rangerman40 on 12/29/16 08:03am

I think it's all hit or miss honestly. I had a little 26ft Jayco WhiteHawk that I never had one issue with, and I traded it in on a 50k dollar Keystone Avalanche that I have a laundry list of issues with...


Posted By: mikakuja on 12/29/16 11:24am

We have a 2017 Forest River Surveyor and so far we are quite happy with it. That being said, we haven't owned it long enough to really put it through it's paces.
As already mentioned, Outdoors RV or Northwood products are worth a look.


Posted By: crab80 on 12/31/16 10:59am

Of the three you mention Grand Design would be my choice.


2010 Jayco 28BHS
2004 Chevy 1500 Ext.Cab 5.3L, 3.73, Bilsteins, Timbren SES
Reese Dual Cam
Prodigy P3



Posted By: Candie4749 on 01/03/17 06:34am

We currently own a Jayco Eagle and are in the process of purchasing a new Jayco Jay Flight. The new camper has been on order for a few months with no ship date in the near future so I emailed Jayco customer service inquiring as to when this model would be scheduled. I received a reply from the regional sales manager who thanked us for purchasing a Jayco, apologized for the delay and provided a production date along with his contact information should we have further questions. I'm very impressed with Jayco we have owned a Keystone Springdale, Forest River Shasta, Coachmen Catalina and choose Jayco because we feel as if their quality and service is better.


Posted By: kwise_6 on 01/03/17 09:36am

Thanks so much to everyone who has replied to my question. Your feedback has definitely been very helpful!


Posted By: Timbur on 01/03/17 09:02pm

We love our Grand Design. After looking at many brands and models, we felt it was built the best. She's heavy, but we'll built.


Posted By: glsimms on 01/05/17 08:28pm

JPG77373 wrote:

Hello everyone, I am new on the forum, but in no way new to RV life.

We have had mixed results with our latest TT so far, it is a Coachmen (Forest River), bought new 2/2016.

Some of the things have been awesome, for example:
We have camped in 105F days in West Texas with no shade, and still held 69F inside. (this is a major upgrade over our older RVision MaxLite)
It seems insulated well, three slides and no obvious drafts. The AC actually cycles in anything other than mid afternoon without shade.

It pulls very well mannered, the axles are spaced apart substantually more than our previous unit, I haven't dealt with sway much with this unit, only time will tell how this spacing will affect the tires, but I can feel the turning resistance when making sharper turns, more tire marks on clean concrete also.

There are a lot of "niceitys" that are new to us, but are common on most new rigs. The pull out sink faucets, large ergonomic bathroom, storage everywhere, all LED lighting (including most compartments), electric fireplace, power jacks, just to name a few.

Some other things have been somewhat problematic:
Our outdoor kitchen, the luggage door leaked, the wood inside was MDF, this was a bad combination as all of the wood swole and warped. The warranty fixed the leak but did not replace the wood without leaving my unit at the dealer for several more weeks for a company representitive to inspect it (in the middle of summer, I think not). Usually, I would be flat out furious, but my brother is a carpenter, so we re-built the entire drink station out of solid oak, problem solved (upgraded actually).

Our bedroom slide ceased to function while packing up to go home one trip. After troubleshooting the fuses and breaker on the slide motor, I noticed that the signal wire to the wall switch had pulled out from the slide control box (2 prong plug). I plugged it it and everything worked. I only bring this up because I could see where less troubleshooting savy people may have needed a service call ($$$). I will also point out that it was all due to the wires being bundled too tight (poor craftsmenship). I loosened the bundle and gave it more slack, it hasn't happened again.

I would not buy a unit with a regrigerator on a slide ever again. The whole power venting out the side, really, really annoys me. Not only is it noisy, but it is a battery drain as well. I ended up installing 2 batteries and a perko switch just because of this. Where I hunt, we boondock it, and generally only run a generator when needed (A/C or TV).

There have been quite a few things I had to go around and fix. The splash guards on the shower door kept falling off, I cleaned and reinstalled with clear silicone (problem solved). I also had to apply silicone to the tail lights and the power jack switch, as they were both leaking. There have been several screws that either needed tightening or replaced with longer screws (sliding door floor guides and various outlets). My point is, lots of little things, here and there.

I do feel though, that I have most of the issues ironed out now (without manufacturers help). I am not saying that Coachmen or Forest River are total junk, but just that there is some craftsmenship shortsightedness. I think their floorplans and design are wonderful. If I could do it all again, I would prefer another Jayco, but we never found a floorplan that we loved on the new units.

I rest my case.

Joe


Now you have me nervous. We just purchased a new 2017 Coachmen Apex 269RBKS. Rear bathroom with a kitchen slide and island sink. Hoping we don't have any major problems with it. We did buy local and the dealer does have a good reputation so I feel good about that.


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