EMD_DRIVER
Gerrardstown, WV
Senior Member
Joined: 07/19/2009
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Last year, I bought a P3 for towing our fiver. I have a 1999 F350, that I tow it with. The P3 would give me the error message: "Warning Short to battery, No Brakes" every time it rained, snowed, or was very humid outside. I went to their web site and filled out the contact form. The response I got, was one of the more generic ones. "Typically customers have cleaned the contacts in the 7 way connector and used a good die-electric grease to protect the wiring ends and terminals." I wrote back to them and let them know I had disconnected the 7 way plug and still got the error message.
I guess they forwarded the message to a supervisor, because my next reply was pleasantly shocking! "Since you have disconnected the 7-way from the harness and are still getting this code, it sounds like the control needs to be replaced. The P3 carries a lifetime warranty and can be exchanged at any dealer that sells them, over the counter-free of charge. I can also do the warranty for you."
The very next day, the new unit arrived via Fedex and I got an email to print a prepaid Fedex label for shipping the defective controller back.
I installed the new controller and have driven and towed in several days of rain. That pesky error/fault message is now gone and the new unit works great!
2003 Sunline F-344SR fifth wheel
1999 Ford F350.. 7.3 Dually
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0001952119
Granbury
New Member
Joined: 06/10/2011
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Thanks for sharing the information. I also have the P3 and believe in purchasing quality products with a viable warranty.
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W4RLR
Full timing, based in Marion County, Tennessee
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Joined: 12/10/2006
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Those folks also make the Tow Command controller for Ford. Greatest thing since sliced bread.
They also helped me out with replacement warning decals for my fifth-wheel hitch, no charge. Can't say enough good things about them.
Richard L. Ray
SSgt USAF (Retired) Life Member DAV
W4RLR 146.52 mhz
2005 Ford F-250 Lariat Crew Cab
1995 Jayco Eagle 277RBSS fifth-wheel
"Never ask a man what kind of computer he drives. If it's a Mac, he'll tell you. If not, why embarrass him?" Tom Clancy
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Robert6401
Gilbert, SC
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Joined: 02/07/2009
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Also had my P3 replaced shortly after purchase due to an issue with the LCD display. The customer service/tech support rep I spoke with on the phone was curteous, helpful, and knowledgeable. So far seems like a great company with a solid product.
2003 Ford 7.3 Superduty
2009 Forest River Sierra 335QBQ
Me, DW, DS(8), DD(6)
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BenK
SF BayArea
Senior Member
Joined: 04/18/2002
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GOOD NEWs isn't posted often enough !!!
Never had a problem with my P3, but good to hear from folks who did and receiver
stellar service
Curious on the Ford controller. Thought the Ford controller was a MC hydraulic
sensed system? Any links to the info?
Thanks
-Ben Picture of my rig
1996 GMC SLT Suburban 3/4 ton K3500/7.4L/4:1/+150Kmiles orig owner...
1980 Chevy Silverado C10/long bed/"BUILT" 5.7L/3:73/1 ton helper springs/+329Kmiles, bought it from dad...
1998 Mazda B2500 (1/2 ton) pickup, 2nd owner...
Praise Dyno Brake equiped and all have "nose bleed" braking!
Previous trucks/offroaders: 40's Jeep restored in mid 60's / 69 DuneBuggy (approx +1K lb: VW pan/200hpCorvair: eng, cam, dual carb'w velocity stacks'n 18" runners, 4spd transaxle) made myself from ground up / 1970 Toyota FJ40 / 1973 K5 Blazer (2dr Tahoe, 1 ton axles front/rear, +255K miles when sold it)...
Sold the boat (looking for another): Trophy with twin 150's...
51 cylinders in household, what's yours?...
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