HappyTrails2U2
Atlanta, GA & Augusta, GA
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Joined: 11/11/2009
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adamroof wrote:My shower head was noted in one to allow "leakage" of up to 2 gallons per hour in the "OFF" position. So i have to buy my own new shower head 
I read a post on here sometime back about shower heads leaking and they're made that way. It's due to a crazy law in the US that they are required to leak so much when you turn them off so that when you turn the water back on you don't get scalded with hot water.
2010 Rockwood Signature Ultra Lite 8315BSS
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steelpony5555
Copperas Cove Texas
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My opinion is the hubcap only---I have never paid for any warranty work reguardless if they found nothing wrong, that is ridiculous. Sounds like you need a new dealer. Most places will do little things if you bought the rig there just to make you happy and a way of saying thanks for buying the rig at their business. If $200 is gonna make or break that dealership then they have a problem. As far as the tank sensors why didn't you drag the service mgr outside and flush the tank a few times till the lights come on. Even if you flush it 10 times it shouldn't show 2/3s full.
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Bucky Badger
Madison, WI
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Joined: 11/05/2007
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steelpony5555 wrote:My opinion is the hubcap only---I have never paid for any warranty work reguardless if they found nothing wrong, that is ridiculous. .
I agree totally...When you have a car with a " intermit Driveability" issue and you bring it in they don't charge you if it doesn't act up
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JJBIRISH
Butler, PA, USA
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This is one of the thread types that make me not get to excited…
Here we have a dealer that repacked bearings on easy lube axles, and I can’t believe this is something they would do with out it being discussed before hand and out of warranty on a new trailer…
Then the OP is a senior member, and I find it hard to fathom a senior member isn’t aware of the ridiculous and notorious poor performance of the stock tank sensors and believe they could have worked right when tested, but not in practical application, just like almost everyone of them work…
Reading the rant makes the dealer appear to be a jerk on every issue… to that end it worked
But I have trouble just blindly accepting a one sided rant as being all inclusive of the facts, and this one I believe is no different…
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steelpony5555
Copperas Cove Texas
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Quote:Here we have a dealer that repacked bearings on easy lube axles, and I can’t believe this is something they would do with out it being discussed before hand and out of warranty on a new trailer…
Then the OP is a senior member, and I find it hard to fathom a senior member isn’t aware of the ridiculous and notorious poor performance of the stock tank sensors and believe they could have worked right when tested, but not in practical application, just like almost everyone of them work…
Don't see where the OP has reason to lie about it. He has not said the name of the dealer so it is not a personel vindetta against the dealer. And the trailer is new, so yes the tank gauges had better work. As much money is paid for these RV's everything, reguardless of it's reputation, should work at least till the end of the warranty. I have heard, and not just on here, that dealers are nickel and dime'ing folks to death. I know they are having a hard time, but when you pay as much as we do for these trailers, why bite the hand that feeds you. There are good dealers out there that will bend over backwards to help you. My dealer is one of them. Explore USA in Kyle Tx has been great to us, so guess where I will buy my next RV from.
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JJBIRISH
Butler, PA, USA
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steelpony5555 wrote:Quote:Here we have a dealer that repacked bearings on easy lube axles, and I can’t believe this is something they would do with out it being discussed before hand and out of warranty on a new trailer…
Then the OP is a senior member, and I find it hard to fathom a senior member isn’t aware of the ridiculous and notorious poor performance of the stock tank sensors and believe they could have worked right when tested, but not in practical application, just like almost everyone of them work…
Don't see where the OP has reason to lie about it. He has not said the name of the dealer so it is not a personel vindetta against the dealer. And the trailer is new, so yes the tank gauges had better work. As much money is paid for these RV's everything, reguardless of it's reputation, should work at least till the end of the warranty. I have heard, and not just on here, that dealers are nickel and dime'ing folks to death. I know they are having a hard time, but when you pay as much as we do for these trailers, why bite the hand that feeds you. There are good dealers out there that will bend over backwards to help you. My dealer is one of them. Explore USA in Kyle Tx has been great to us, so guess where I will buy my next RV from.
First don’t dare put words in my mouth…  I never said he lied…
I believe most rants are more emotional than factual and slanted to highlight the posters view…
They often omit facts that could explain the view of the opposing side and highlight the facts that support their view… seldom in these rants are the facts not supporting the poster included and generally when everything is on the table a different picture is painted…
Anyone that has been around those idiot lights knows they are not reliable, and to make them work takes extraordinary care and even then you couldn’t bet the bank on them… they shouldn’t even be installed IMO… as a senior member of RV.net it would be hard to have missed every thread on this… as far as working the first year most fail to work right after the first use…
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dodge guy
Bartlett IL
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Joined: 03/23/2004
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JJBIRISH wrote:steelpony5555 wrote:Quote:Here we have a dealer that repacked bearings on easy lube axles, and I can’t believe this is something they would do with out it being discussed before hand and out of warranty on a new trailer…
Then the OP is a senior member, and I find it hard to fathom a senior member isn’t aware of the ridiculous and notorious poor performance of the stock tank sensors and believe they could have worked right when tested, but not in practical application, just like almost everyone of them work…
Don't see where the OP has reason to lie about it. He has not said the name of the dealer so it is not a personel vindetta against the dealer. And the trailer is new, so yes the tank gauges had better work. As much money is paid for these RV's everything, reguardless of it's reputation, should work at least till the end of the warranty. I have heard, and not just on here, that dealers are nickel and dime'ing folks to death. I know they are having a hard time, but when you pay as much as we do for these trailers, why bite the hand that feeds you. There are good dealers out there that will bend over backwards to help you. My dealer is one of them. Explore USA in Kyle Tx has been great to us, so guess where I will buy my next RV from.
First don’t dare put words in my mouth… I never said he lied…
I believe most rants are more emotional than factual and slanted to highlight the posters view…
They often omit facts that could explain the view of the opposing side and highlight the facts that support their view… seldom in these rants are the facts not supporting the poster included and generally when everything is on the table a different picture is painted…
Anyone that has been around those idiot lights knows they are not reliable, and to make them work takes extraordinary care and even then you couldn’t bet the bank on them… they shouldn’t even be installed IMO… as a senior member of RV.net it would be hard to have missed every thread on this… as far as working the first year most fail to work right after the first use…
OK, not to argue here, but those "idiot lights" are in a brandnew trailer so there sould be no extraordinary care taken. second I`ve had 3 TT`s and all of them including the 93 we bought used worked!
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JJBIRISH
Butler, PA, USA
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I won’t argue about it either other than to say, inside the tank sensors are solely dependent on its content and care, something that is completely out of the control of the dealer or the mfg… based on this, new or old has a high probability of false readings at any time…
The mfg could install outside the tank sensors if they cared about consistency…
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rondeb
Pacific Northwest
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Joined: 05/06/2005
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The biggest issue here I see is your shower pan not being level. What i would do is make sure the TT is level at the dealership and then put water in the pan and show them that it is not level and puddles. Water continuing to flow out and into your floor will eventually cause great damage.
I would not expect to pay any of the charges except the wheel cover if my trailer is under warranty unless they told me that most tank sensors don't work right and we will check them out, but if we find nothing wrong we will charge you (and gives me a specific amount) to check them out. I would also want to know how they checked them out.
I would never pay for something being done that was not discussed with me.
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vickark
Houston,Texas
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Joined: 04/20/2003
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I'm going to be following this thread for a while just to see mainly what Heartland in going to do about this problem with the dealer.
Me and my wife are retiring this year and have our sights set on a Heartland Big horn. From what we could see at the Houston RV show this unit (bh3401) was the most bang for the buck for our needs.
It looked like the visible quality was there, just wonder what other underlying problems there might be. Any other opinions on these units
from other owners would be appreciated.
James & Pam
Terra (cairn terrier)
2011 F350 superduty 4X4 Lariat 6.7
2012 Crossroads Cruiser patriot CF 335SS
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