pextron
Eastern USA
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Joined: 06/27/2010
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And dealers wonder why people hate "dealing" with them. I would fight them all the way.
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Jimehc
Taylorsville, Kentucky
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Joined: 07/01/2010
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Quote:even the bearing repack that it didn`t need this early, should be covered by warranty if the dealer decided that what the manuf. did wasn`t good enough.
125% agree with this statement..
I would also suggest that you use a 4' hand level layed across the floor when leveling the trailer
Check the floor in front of the axles and behind the axles - as the jacks are usually on the outside corners of the trailer - they will bow the trailer at the axles (center)..
You really can not use the jacks to push the trailer sideways - as they really only push the frontside and backside of the trailer up (the sideways push needs to be from the "leveled" axles)
* This post was
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GotLift
Rio Rancho, NM
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Joined: 01/18/2005
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Personally, I don't use the stabilizers to jack anything up on the trailer. I open them until they put slight tension on the trailer frame and that is it so there should never be bowing on the frame. The shower isn't level and I agree that I will be my own handyman once the warranty is over.
"If you remain calm while everything around you is chaos then you probably haven't fully understood the situation."
2006 Ford F-250, Crew Cab, Lariat, 6.0L Powerstroke
2010 North Country 27BHS
Me- Tommy
Wife- Lisa
Daughter- Makenna
Son- Kameran
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taborekle
Clements, Md
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Joined: 08/16/2005
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HighCover wrote:Economic times are tough, everybody needs to make a buck or two. BTW, don't expect Heartland to throw a bucket of money at this, their suffering like everybody else.
Suggestion, be your own handyman.
Just because economic times are tough, is not a moral justification for overcharging. Honesty is not worth much when it's easy to come by. It's only when it's tough to be honest that we can see it's value.
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GotLift
Rio Rancho, NM
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Joined: 01/18/2005
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Just called heartland and they say they weren't charged for a tank sensor repair, so it looks like I will have to pay a total of $105.00 for an hour of labor for someone to tell me my tank sensors are working and that flushing a toilet once or twice should show 2/3 full. Aside from that and the hubcap, there is no way I'm paying $91.35 for a bearing "repack" that I didn't ask for or authorize. I know they have a big giant showroom and a huge service center, but they aren't going to pad profit into my service ticket to keep their lights on.
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Bucky Badger
Madison, WI
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Joined: 11/05/2007
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HighCover wrote:Economic times are tough, everybody needs to make a buck or two. BTW, don't expect Heartland to throw a bucket of money at this, their suffering like everybody else.
Suggestion, be your own handyman.
I'l remember this nextime a Camping World thread starts
Fred & Jodie, dogs, Zoey & Mika
RIP Bella
2010 F150 5.4, 3.55, 4x4, Equli-z-er Hitch
2007 Forest River Salem 27RB LE
and
2009 Nomad 3980
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adamroof
Camarillo, CA
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Joined: 05/20/2010
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GotLift wrote:...they aren't going to pad profit into my service ticket to keep their lights on. Rock on! You can do it! Fight the Man! 
Companies need to know consumers will not put up with their (usually) deceptive ways. I know its a one sided story, but whats that ol saying? "The customer is always right"!
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thib2722
Eunice, LA
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Joined: 08/04/2009
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Bring a tape recorder, set it on the counter before them, and record everything. Tell them in advance you are recording this so you can play it back to the judge when you have to sue them. They're just trying to rip you off. An honest shop would have called you each time they needed to do non-warranty work.
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chrispitude
Saylorsburg, PA
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Joined: 05/20/2007
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Wow, this is brutal. It makes a good case for taking pictures and video with a digital camera to demonstrate problems and make your case for faulty operation. Then you can at least show it to the service manager and say, "Do you call this correct operation?"
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robbie69
wauconda, il usa
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Joined: 02/22/2004
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adamroof wrote: but whats that ol saying? "The customer is always right"!
Rem my 1st job in retail at the ripe ole age of 14. Boss told me "the customer may be stupid, may be an idiot, may be wrong, but the customer is always right" Those were the days of mom/pop stores before the big box and the beginning of malls. They counted on repeat customers and did what it took to insure it. Now they just look at you as $$ and devise ways to seperate you from your cash. The accepted rampant greed in our society is unbeleivable, and can account for alot of the present ills in our economy. The good that may come of it all is people are alot more careful of how and where they spend their money. Amazing the difference 40 yrs makes.
Go for it and good luck. Been my unscientific observation about the only people that do not get screwed are the ones willing to 'go postal' if need be. Gotta be like that lizzard in the S/W that once it takes a bite-it won't let go 
2004 silverado 2500HD crew cab 4x4 long bed 8.1L gas hog
2006 skyline nomad 3260 platium edition, prodigy, reese dual cam
1 very part time camping son and 3 full time camping, 4 legged fur balls
1 SU (spousal unit) who loves rv'in as much or more than me
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