Coast Resorts Open Roads Forum: Class A Motorhomes: Coach-Net moving to Dallas


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gonesouth

Tatamagouche, NS

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Posted: 07/21/10 11:59am

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Just had a news flash that Coach-Net is moving to Dallas so it's sister company 'Stellar' can take over managing its call center. Since stellar is quoted as providing world-class call centers I suppose that means service will go into the dumper. IMHO I want good service, and NOT world-class!

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Posted: 07/21/10 12:03pm

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It it ain't broke, don't fix it.

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Sully2

Cincinnati

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Posted: 07/21/10 12:03pm

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gonesouth wrote:

"Since stellar is quoted as providing world-class call centers "...
"I suppose that means service will go into the dumper"...

Someone please explain THAT logic to me....

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Dutch_12078

Great Sacandaga Lake, NY

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Posted: 07/21/10 12:42pm

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Quote:

The vast majority of Coach-Net’s Lake Havasu City employees will have an opportunity to relocate to call center operations in the Dallas area, ensuring continuity in service and preservation of the company’s deep industry knowledge.

Coach-Net is Moving Its Call Center to Texas

Dutch
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FeeLine

Middletown, NJ USA

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Posted: 07/21/10 01:15pm

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Is that the Dallas suburb of Bombay?

Bumpyroad

Virginia

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Posted: 07/21/10 02:02pm

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since when does a firm have to be physically near it's call center? Asia works for many.
bumpy

Sully2

Cincinnati

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Posted: 07/21/10 04:18pm

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jerold222 wrote:

I wonder how many of their employees will want to relocate from Lake Havasu to Dallas. I would expect a huge turn over.

Last number I heard was.... ZERO...

jerold222

Southern Minnesota

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Posted: 07/21/10 03:36pm

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I wonder how many of their employees will want to relocate from Lake Havasu to Dallas. I would expect a huge turn over.

KD0KRY
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The Texan

Home: Idaho - Location: Texas

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Posted: 07/21/10 05:49pm

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I've been a member for over 10 years, but the 1st time I call in and get an east indian on the phone, I will be an EX customer. I hope you are reading this Coach Net. We no longer travel in Mexico, so Allstate Road Service will work for us, if necessary.

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