The Texan
Home: Idaho - Location: Texas
Senior Member
Joined: 01/16/2004
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Thanks Norm, I will put that in the memory bank. I refuse to do business with someone I can not communicate with.
Bob & Betsy - USN Aviation Ret'd '78 & FL LEO Ret'd '03 & "Oath Keeper Forever"
'05 HR Endeavor 40PRQ, 400 Cummins W/ 540w/35A solar system -Pulling our '05 GMC Sierra LT, CC, Z-71, w/ 2010 Silver Rzr in back.
Where the wheels are stopped
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Alfred622
Rochester, MN
Senior Member
Joined: 03/21/2005
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I've only called CoachNet once - and I received excellent service from an RV technician that spoke excellent english, knew my RV, and really cared about getting us back on the road. I keep renewing after that one great experience. I agree with the Texan: first time I speak to a person that doesn't understand English or my RV or doesn't care, I'd start looking for alternatives. Till then, I'm happy with my current contract with CoachNet!
Alfred
2005 Sightseer with Workhorse, ReadyBrute Elite towing 2003 Honda CRV
Map below shows states where we actually camped.....
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Gasman 2
Caldwell, Ohio 43724
Full Member
Joined: 05/14/2004
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recently read a complaint about Allstate using a call center in India. The Allstate help desk could not find the New Jersey Turnpike
NJ must have sold it to a foreign county like Indiana sold their toll road. Now no one knows where to look for it.
Gasman 2
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PackerBacker
Montreal Qc Adirondacks,NY
Moderator
Joined: 08/22/2002
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Good Sam RV Club Member
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As someone who has worked out of Dallas several weeks each year I can't see an issue with this. Why would anyone care or be concerned?
Eric
2009 Holiday Rambler Admiral 33SFS (34' 3")
2008 Jeep Liberty - North Edition (4x4 auto)
FQCC/Camping Quebec, KOA, Good Sam, Coach-Net
My Photos
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hpgs1
Texas
New Member
Joined: 07/22/2010
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Fellow RVers-
Please allow me to offer the following for your consideration.
At Coach-Net, we welcome the opportunity to respond to inquiries from our members and prospective members to help broaden the understanding of our valuable services and the peace of mind they provide.
First and foremost, our #1 objective is to make this transition seamless to our members. That said, our new center will give us many advantages and features that will only increase the dependability and quality of the services we provide.
While our sister company, Stellar, does have a global footprint, Coach-Net will be maintaining all direct member contact points from our Dallas call center.
In fact, many of our Lake Havasu employees have already agreed to relocate to the Dallas area over the next 9 months as part of our relocation incentive program.
Rest assured you can travel easy for years to come with Coach-Net, the premier RV roadside and technical assistance company.
Sincerely,
Henry Stroup
Senior VP-Coach-Net
www.coach-net.com
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The Texan
Home: Idaho - Location: Texas
Senior Member
Joined: 01/16/2004
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Thank you Mr Stroup for taking the time to provide additional info for your members. As I said in my OP, I have been a member for 10+ years and am very satisfied with your company, BUT and here I do not kid, the 1st time the phone is answered by someone that I can not understand or has a very apparent indication of not knowing what is happening, will be the end for me. I hope you do continue with the excellent service you have provided all these years.
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Dutch_12078
Great Sacandaga Lake, NY
Senior Member
Joined: 10/07/2008
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hpgs1 wrote:Please allow me to offer the following for your consideration.
Thank you sir! That is most reassuring, and your post is appreciated.
Dutch
1995 Coachmen Catalina 322QBXL
F53 chassis, 460 V8, TST TPMS
Quadra Bigfoot EZE Levelers
2002 Toyota RAV4 AWD/Remco pump
ReadyBrute Elite tow bar/Blue Ox baseplate
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