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Date Posted |
Forum
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RE: CW customer service
Dell (computers) did a big study a while back on customers that returned to Dell for follow up purchases. They found that there was a higher percentage of returning customers when they had experienced problems (and had to use Dell's Customer Service) than there was for customers that had flawless experiences with the delivered product (not using Dell Customer Service). Demonstrates that some customer bases are more swayed by service than by quality of the product.
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feltham
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07/22/11 12:46pm |
General RVing Issues
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RE: Who can be the last poster?
I like toast last...use to to mop up the juice on my breakfast plate.
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feltham
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07/22/11 12:40pm |
Around the Campfire
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RE: CW customer service
Need to agree with some already posting here. Location is the key. Been to many CW's in our travels. Some good, some not so much. Once on the road with an emergency, local CW got me what I needed off of a new unit on their lot for the price it would have been in the store...simply went out, took it off a brand new unit and handed it to me...I was impressed.
But I won't shop in our local CW. I had my wife and family drive to meet me there one evening to shop for items for our new TT we just bought. The store is located about 30 miles from home on my route from work. Checked the hours of operation on the internet...open til 6. Got there at about 4:45. Spent 10 minutes shopping and had well over $200 of stuff in our cart when the manager, very smartly young lady, informed us we'd have to check out...they were closing in 5 minutes. I politely explained that their internet hours stated 6PM...she rudely informed me that wasn't the case on this particular evening. She was unwilling to allow us to finish our shopping (we had probably made it 1/3 way through the store with mad money in our pockets to deck out our new unit). Long story short...after several exchanges...growing more rude with each one...we left the half-full cart sitting there and haven't been back since. Went to WalMart and spent our money instead. Their loss.
CW's vary by the staff they keep. Find one with a good staff...doesn't matter what the sign outside says. Find one with a bad staff...don't go back.
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feltham
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07/22/11 09:52am |
General RVing Issues
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RE: newbie to towing
Already mentioned but worth repeating...tweak your WD hitch setup. That last 10% of adjustment improves your towing experience by 100%...trust me on this. Don't tell yourself "that's close enough". Get it near perfect and you'll be a much happier driver.
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feltham
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07/22/11 09:24am |
Travel Trailers
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RE: Who can be the last poster?
That's totally cool...he's obviously last.
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feltham
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07/22/11 09:17am |
Around the Campfire
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RE: Who can be the last poster?
somebody check on jetboater454...make sure he's okay up there in that attic. Haven't hear from him since he was last...
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feltham
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07/21/11 11:58am |
Around the Campfire
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RE: Who can be the last poster?
that's ok you can do it longer this time :b starting now
I agree...and perhaps take some of these others with you...LOL
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feltham
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07/21/11 06:45am |
Around the Campfire
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RE: Who can be the last poster?
who's gonna laugh last? for now its me...
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feltham
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07/19/11 01:13pm |
Around the Campfire
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RE: the "why" of it
Our choice for TT was driven by the seating requirements for our three sons...I can't imagine running 8 hours or more of highway a day with the three of them sitting next to each other along a bench seat in a P/U truck. I'd either turn around and go home or be in the mental ward by the end of the trip...LOL
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feltham
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07/19/11 06:29am |
Travel Trailers
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RE: weight of hitch
Sort of off topic, but rcp123 said "any other camper would be more than willing to assist you with this job". I for one would help out. I've never had the opportunity to see either of these hitches up close...not really popular around my area I guess. Assisting you would allow me the opportunity to see one and better understand how they work.
Helping out fellow campers are highlights of our trips. My family proactively searches for ways to help our neighbors and fellow campers...from sharing our leftover firewood to helping setup/tear down to inviting them to share our smores...we're a helpful bunch. I suspect many others are the same way.
If we are ever in the same neck of the woods, you can count on our help. Happy Camping...
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feltham
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07/19/11 06:19am |
Travel Trailers
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RE: Who can be the last poster?
email notifications in a high stakes game like this would be cheating anyways...
Last!
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feltham
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07/19/11 06:07am |
Around the Campfire
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RE: Who can be the last poster?
don't feel bad...neither are they...
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feltham
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07/18/11 11:49am |
Around the Campfire
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RE: Who can be the last poster?
today too maybe, but not last today
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feltham
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07/18/11 07:42am |
Around the Campfire
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RE: Carefree Awning - Question
x2 on lubricate first. The mechanism is most likely all aluminum. Aluminum has poor lubrication properties (and worse if it's been plated/treated...most likely a clear anodize). If that doesn't fix it, then look to replace.
Good Luck
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feltham
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07/15/11 11:19am |
Travel Trailers
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RE: New Tow Vehicle
I checked out your signature...You look to be way overrate with that tow vehicle...you better drop it off at my place. IM me for directions...
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feltham
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07/15/11 11:14am |
Travel Trailers
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RE: Who can be the last poster?
last
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feltham
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07/15/11 08:28am |
Around the Campfire
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RE: Atwood Jack Parts?
You might get parts off of a salvaged jack...no idea where to start looking for one of those or if there is even a market out there.
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feltham
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07/15/11 08:23am |
Travel Trailers
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RE: Atwood Jack Parts?
try here:
http://www.etrailer.com/dept-pg-Accessories_and_Parts-pm-Atwood.aspx
or find service locations here:
http://www.atwoodmobile.com/chassis-components.asp
Good luck.
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feltham
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07/14/11 12:58pm |
Travel Trailers
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RE: Things I learned here in the last 4 months!
When you connect your fresh water hose to the spigot (some folks spray the spigot with a bleach/water solution to sanitize it). Anyway, once you connect your hose turn the water on until it flows out the other end, then hold that end up to keep the water in the hose while you turn the faucet off. Now connect the hose to your rig. This will keep MOST of the air out of your water lines so that you won't have to deal with all the gurgling, burping & splashing while the air exits.
I put a $3.99 shut off on the end of the hose just in front of the connection to the trailer just for this reason...works great.
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feltham
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07/14/11 12:44pm |
Travel Trailers
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RE: Who can be the last poster?
this is no stinking game this is life and I will be last !!!!!!!!!!!!!!!!!!!!!!!!!!!!!:M
Unless of course I am.
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feltham
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07/14/11 12:33pm |
Around the Campfire
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