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Date Posted |
Forum
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RE: Why to retailers have poor customer service?
"Why do retailers have poor customer service"
One reason for this is when "bean counters" get control of a company. They look at where the revenue is generated and where costs are incurred. Sales brings in money and customer service is pure cost. Therefore they minimize customer service to reduce costs. They get away with this approach as many, many other retailers follow the same model.
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RetiredGuy
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01/26/12 07:22am |
General RVing Issues
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RE: did you pay for a PDI?
No way. It should be part of the dealer's job of closing the deal. I also did not pay in full until the rig passed the PDI. Only give them a down payment that you are willing to walk away from if they do not meet your expectations. You are the boss of the transaction because you are the customer.
You could not be more wrong.
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RetiredGuy
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01/13/12 01:20pm |
Fifth-Wheels
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RE: did you pay for a PDI?
I have some shocking news for some of you. When you buy an RV you ALWAYS pay for the PDI. It makes ABSOLUTELY no difference if the cost of the PDI is listed separately. I can assure you that the employee or employees who conducted the PDI were not working for free. Somehow the dealer found money to pay for the employee(s) time. If the manufacturer paid for it, where do you think the manufacturer got the money? If the dealer paid for it, where do you think the dealer got the money? In all cases, the money came from you when you bought the RV.
The only thing that matters regarding the price is the bottom line. If you don't want to believe it pick which deal you would choose. Both are for the exact same RV.
Deal 1: Cost of RV = $15,000
Cost of PDI = FREE!
Bottom line = $15,000
Deal 2: Cost of RV = $13,000
Cost of PDI = $1,000
Bottom line = $14,000
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RetiredGuy
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01/09/12 09:27pm |
Fifth-Wheels
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RE: Myrtle Beach in July Air Conditioner question
Several advantages for having 2 ACs:
1. When you get someplace really hot, you can cool off the inside faster.
2. If one AC quits working, you don't have to pack up and leave because the inside of the FW is like an oven.
3. While some here will tell you that 1 AC will be fine, they might be wrong.
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RetiredGuy
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01/07/12 02:59am |
Fifth-Wheels
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RE: Your State elec. rules. Known laws governing same please
At some campgrounds in states where they can't charge more for electricity than the rate set by the PUC, they merely charge for something like a "meter reading charge."
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RetiredGuy
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12/20/11 09:13pm |
General RVing Issues
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RE: Carrying.........my friends reaction to the gun toting post
This is indeed a funny story.
For those of you who are inspired to get a similar device, I recommend you think about it first. The described Tazer will only work when the user is within inches of the target. I don't know about anyone else but I would never arm my DW with something that required her to be that close to someone she was trying to protect herself from.
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RetiredGuy
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12/16/11 11:05am |
General RVing Issues
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RE: LED replacement lights
I just Googled 1139IF LED replacement and came up with this.
***this***
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RetiredGuy
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12/11/11 11:23am |
General RVing Issues
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RE: LED replacement lights
Try this:
***link***
The site is confusing but if you give them a call they are very helpful.
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RetiredGuy
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12/11/11 11:10am |
General RVing Issues
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RE: Why don't US citizens get it?
Let the fun begin! ;) A Canadian crossing officer told us that they always assume Texans have a gun hidden somewhere!
We have Texas tags and when we cross the border into Canada we get asked, "Where are your firearms?"
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RetiredGuy
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12/08/11 10:29am |
General RVing Issues
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RE: OK. I'm old
Do a Google search for a Pure Sport Lowstep. The crank is located forward and the bike is designed for exactly what you are looking to get. We bought two and are extremely happy with them.
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RetiredGuy
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12/06/11 07:41pm |
General RVing Issues
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RE: RV owner forced to pay for fire damage caused at dealership
I put this about 95%, maybe even 98%, on the alleged "technician". His FIRST move should have been disconnecting the freezer and checking it and its wiring.
I absolutely disagree. If a CO detector, built-in DC voltage meter, or any other device was signaling low battery voltage, why would you first check if that device was the culprit? If that is the strategy for finding out why the batteries were drained, then ANY DC device might be the cause. Just because a device signals a low DC voltage does not mean the device is the cause. More often than not, discharged batteries occur because the converter is not charging them.
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RetiredGuy
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11/19/11 03:24pm |
General RVing Issues
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RE: RV owner forced to pay for fire damage caused at dealership
Sounds to me that your time line should go like this:
1. You developed a short circuit in the wiring to your 12-volt freezer. You were unaware of this short.
2. The short drained two of your batteries. You thought the problem was the batteries so you replaced all four.
3. The short drained two of the new batteries so you took the rig to a dealer to find and fix the problem.
4. While trying to find the cause, the inverter/converter caught fire and was destroyed.
5. A new inverter/converter was installed and the problem persisted.
6. Then you discovered the short in the freezer wiring. When that was fixed, the problem went away.
If you didn’t have the short, removing wires from the batteries would not have caused the fire. The short was the cause of the fire. You might fault the technician for failing to diagnose your problem but the fact remains it was your short circuit that caused the fire.
And now you want to blame the dealer for a fire that was caused by your faulty wiring????
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RetiredGuy
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11/19/11 08:39am |
General RVing Issues
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RE: Minnesota Goes After RV Sales Tax
Sometimes there is a fine line between tax evasion and tax avoidance. Tax evasion is illegal; tax avoidance is not. To quote Judge Learned Hand:
Over and over again the Courts have said that there is nothing sinister in so arranging affairs as to keep taxes as low as possible. Everyone does it, rich and poor alike and all do right, for nobody owes any public duty to pay more than the law demands.
A one time, setting up a Montana LLC, registering an RV there, and paying no sales tax was legal in most (and perhaps all) states. This is an example of tax avoidance.
Then states started to realize that they were missing out on sales tax and registration fees from their residents. To combat this, states started passing laws to prevent this practice. I haven't checked recently but when I last looked several years ago, California had a law that said for residents of that state, an LLC was ignored for the purposes of sales tax and registration. Colorado had a law that said if a Colorado resident had the right to use an RV for 30 or more days a year, it must be registered in Colorado. And of course to register it, sales tax has to be paid. Notice there is no requirement for the RV to be used by the resident.
However, if a resident's state hasn't passed laws to collect sales tax and registration fees from RVs in a Montana LLC and if setting up the Montana LLC is legal, then this is tax avoidance.
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RetiredGuy
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11/18/11 11:42am |
General RVing Issues
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RE: Receptacle Breaker Tripping
We have a 2008 Montana Mountaineer Ed fifth wheel and it's 50 amp. We're hooked up to a 50 amp lot. We had two small space heaters hooked up last night and the receptacle breaker kept tripping. We had nothing else on. Phones were charging but we unplugged the computer charger. Does any one have any idea why this is happening? We have a 2002 wildcat before that could run more heaters than this one.
When you say, "We had nothing else on" how sure are you about that? What about the refrigerator running on AC? How about the hot water tank running on AC? Was you converter running to charge the batteries? If all of this stuff was drawing current along with you two heaters and everything was on one side of the 50 amp service, that might be what was tripping the breaker.
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RetiredGuy
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11/02/11 06:24pm |
Fifth-Wheels
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RE: Campground That Accepts Everyone
we ran into one park outside of houston, tx that expected us to complete a 12-page questionaire...including personal and financial references...in order to stay at their park. we passed. but that's the only time i can recall ever being asked anything beyond my name, credit card info and general rig info (length, slides).
Were you trying to stay for a period of a month or more. If so there probably is a reason.
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RetiredGuy
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10/20/11 11:06am |
General RVing Issues
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RE: resorts accept 5th wheels, but not travel trailers??
What turns away some attracts others.
1. Given two identical campgrounds, one with kids and the other no kids, I would select the no kids campground. I'm not alone AND the are quite a few no kids campgrounds.
2. Same situation as above with one requiring over 55 and the other with no age restrictions, I would select the over 55. Again there are a lot of these.
I could go on but my point is that just because some can't get in doesn't mean it hurts business. Look at places like Costco. You have to pay money to join. Not a member, you can't get in. Every time I am there, the crowds are bigger than many of the stores that are free to enter.
In many cases, restricting entry is a smart business decision.
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RetiredGuy
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10/19/11 11:38pm |
General RVing Issues
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RE: resorts accept 5th wheels, but not travel trailers??
This is basically a free country meaning you can do pretty much what you want to do. You want to own a FW? OK! How about a TT? That's OK too. Same with a pop-up, class A, B, C, or what ever. Like campgrounds but would never stay in a resort? That's fine. Your idea of fun is camping in a tent? Go for it! Does making a choice make you a snob? Absolutely not! It's a free country.
So why when a campground makes some rules like no pets, no TTs, nothing but class A coaches, only over 55, FWs only, no kids, etc. do they suddenly become snobs? Or is it the old, "I can do anything I want but when someone else makes some decision that limits me, they become snobs?"
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RetiredGuy
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10/19/11 10:32am |
General RVing Issues
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RE: Quadra hydraulic Big Foot Levelers
Yes it is as easy as pushing one button to level. No boards to haul around. No backing up and pulling forward to get the wheels on the boards. The leveling works great. It is consistent each time. You have to calibrate the system when it is first installed. You manually raise and lower the jacks until it is level and then set this in the system. After that you don't need the levels that some mount to the side of there trailer. I have had BigFoot for over four years and I have only had to recalibrate it one time. Even then, the recalibration was a very minor change.
It worked with the old controller and it works with the new. The big problem with the new is reading the display. In my opinion, the fob is a waste of time.
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RetiredGuy
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10/15/11 12:14am |
Fifth-Wheels
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RE: Quadra hydraulic Big Foot Levelers
Just to be absolutely clear, the problem with the fob is an annoyance. I don't like spending my money to get a product is annoying to use. The real problem is when you want to do something like perform auto level and you can't read the display. When you push enter you don't know if the selected function is retract all or auto level. It's basically like flying blind. If you are unhooked with the front jacks down and you select retract all jacks, it will do just that--retract the front jacks. If that is OK with you, go for it.
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RetiredGuy
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10/14/11 10:17pm |
Fifth-Wheels
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RE: Quadra hydraulic Big Foot Levelers
The fob has four buttons. One turns it on, another returns the FW to the unhook position, and the other two raise and lower the front jacks. The return to hookup raises the rear jacks. The return to hookup gets it close but we still need to adjust the height. That's why the two buttons are there to adjust the height. So we use the fob to turn it on and return to hookup. Then we have 13 seconds to back up the TV to hookup. If it takes any longer, the fob has to be turned on again. It is not unusual to take 30 seconds to get everything lined up. In our opinion, the fob is worth very little.
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RetiredGuy
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10/14/11 09:36pm |
Fifth-Wheels
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