campn4walleye
Central WI
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Joined: 08/14/2004
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read this site and takes things that are discussed to heart and make changes or try to contact the costumer and help them? They should. It may open their eyes to better customer service and product quality. Mant times those issues alone encourage repeat business and word of mouth may encourage or discourage sales. Should make them think.
2011 Adventurer 910FBS, Torklift tie downs, Fastguns and Wobbl-stopprs
2012 Dodge 3500 DRW 6.7L CTD, 4x4, LB, CC, 6 speed auto, 3.73 axel, General 17" on/off road tires
2008 Lund 1825 Explorer Sport, 115 Mercury, 9.9 kicker motor, Torklift 42" Super Hitch
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Home Skillet
Pearland Texas
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Joined: 10/21/2004
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There's no "watch dog" group like JD Power to rate RVs.
Therefore, they are not held accountable.
You have to shell out more cash to buy a quality RV.
2005 Gulf Stream Conquest 31ft
BigFoot Levelers,SmarTire,Bilstein Shocks,Trans temp guage,Lowrace iWAY
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D & M
Laurel, MD
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Joined: 03/04/2005
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Maybe - maybe not. It is a cheap way of getting feedback. But IMHO most of the time it justs ends up in a donniebrook between lovers and haters and there is little value gained.
Dave
Mary, the world's best wife (1951-2009) R.I.P
Lizzy (the Boston)
Izzy & BuddyP - Gone but not forgotten
2005 Itasca Suncruiser 35A
Talk is cheap because supply exceeds demand
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mbinohio
ohio
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Joined: 04/08/2004
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I have talked to a manufacture rep and I was told they don't read the forum, this one or any other one, I was told they only browse the site for their own units..but I was told that they don't lose any sleep as to what's said on any forum.......
06 crossroads Paradise Pointe 35sl
04 Ford F-350 6.0 dually crew cab FX-4
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Homer
Northeast Indiana
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Joined: 11/23/2000
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Your question has been debated many times for many years on these forums. We know for sure that Winnebago did read these forums. I imagine some others did to. However, whether it influenced their thinking or operating policy or not is any one's guess. Probably the greatest benefit comes from what you personally learn about certain products and make decisions accordingly.
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gbopp
The Keystone State
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Joined: 08/03/2008
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I would say they don't read the forum. I was at the Hershey RV show and I saw the poor quality in many of their units.
If they take poor workmanship to a major show, that tells me they don't really care.
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WyoTraveler
Powell, WY
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Joined: 11/22/2011
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A week or so ago there was a post about Blue Ox on here. I made some real negative comments about Blue Ox and them not making parts for their goose neck hitches. I don't know if it was just timing or they read the forum. I received an e-mail from the President that he was investigating, a few days later I received a call from Blue Ox customer service. Hmmmm. They do still make the part and I now have the part. I think some of the manufacturers do read the forums but do not admit it.
2012 Jay Flight 19RD TT/W thermal package
R19 walls, R22 roof, R24 floor
2008 F-250 Ford FX4 6.8L V10/4.10 rear axle
Curt class V hitch
Reese Trunion WD with dual cam
AC6CV/7 ex-W8RUR since 1954
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Cloud Dancer
San Antonio and Livingston TX USA
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Joined: 06/08/2001
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Reading the forums takes a lot of TIME,....I should know. TIME is MONEY.
I certainly don't expect any manufacturer to pay someone to read the RV forums.
I know I wouldn't.
They listen to nobody. THEY are the deciders, THEY are the experts.
The manufcturers ALREADY where all the cut corners exist. Heck, they're the ones who are there, every day. They're the ones who decided which corners to cut.
I decided a long time ago that "very good quality" DOES exist. I just can't afford it.
Willie & Betty Sue
Miko & Sparky
2003 41 ft Dutch Star Diesel Pusher/Spartan
Floorplan 4010
Blazer toad & Ranger bassboat
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restlesswind
Fulltime
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Joined: 10/13/2007
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I know that the CEO of Hitch Hiker reads the HH forum and has made changes to
the fifth wheel trailers because of discussions on that forum.I have read posts by him that asked for more information and he has asked staff members to post on occasion.So at least one company does take advantage of customer feedback.
Hichhiker DA
04.5 Dodge TD SRW
Fulltimers
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skipnchar
Topeka or somewhere else
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Joined: 12/17/2003
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I'm fairly sure that they, like most OTHER large businesses contract with a clipping bureau to monitor sites where their products are discussed. Used to be mainly magazines and newspapers but modern bureaus also monitor the Internet and there are many LEVELS that they can contract for. At it's MOST complete the service assures that they get ANY published article that contains their name.
2011 F-150 HD Ecoboost 3.5 V6. 2550 payload, 17,100 GCVWR -
2004 F-150 HD (Traded after 80,000 towing miles)
2007 Rockwood 8314SS 34' travel trailer
US Govt survey shows three out of four people make up 75% of the total population
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