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Open Roads Forum  >  Technology Corner  > Smart Protection 2012 Virus - HELP!!!!! Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next cpthester • View posts Paragould, AR Senior Member Joined: 09/21/2003 View Profile Good Sam RV Club Member Posted: 01/29/12 05:01pm Link  |  Quote  |  Print  |  Notify Moderator Well, guess it had to come about, I clicked on an item I should not have. The nasty virus - Smart Protection 2012 was installed on my hard drive before I could react. This virus wants to sell me a program which will unlock the virus for a fee - yea, sure. I have instlled on my computer: Microsoft Security Essentials and had everything up to date, with the firewall turned on. I was relying on the program to protect me - wrong!!! Some how, the virus got around the Microsoft program. Don't think I'll rely on Microsoft's programs again! I downloaded a free edition of Malwarebytes Anti-Malware program and was able to open it in safe mode. The program detected two malware programs, I quarntened them and then deleted them. The program failed to detect the Smart Protectioon 2010 virus. Downloaded the Troubleshooting program from Microsoft, it did not detect anything. The virus is still there. The virus has my computer locked up and is being held for ramsom. HELP!!! Does anyone have any suggestions? Will Norton 360 detect and eliminate the virus? I am about to run out of options. Your assistance will be appreciated by my wife - she is about ready to buy another computer. Thanks in advance. WyoTraveler • View posts Powell, WY Senior Member Joined: 11/22/2011 View Profile Good Sam RV Club Member Offline Posted: 01/29/12 05:06pm Link  |  Quote  |  Print  |  Notify Moderator The cheapest option may be to take it into a computer repair guy. I have Zone Alarm Extreme Security and the purchased Malware bytes security. I'm surprised Malware bytes didn't find it. I have the Microsoft security shut down. Never used it. 2012 Jay Flight 19RD TT/W thermal package R19 walls, R22 roof, R24 floor 2008 F-250 Ford FX4 6.8L V10/4.10 rear axle Curt class V hitch Reese Trunion WD with dual cam AC6CV/7 ex-W8RUR since 1954 Jimmie2 • View posts Melbourne, FL New Member Joined: 09/19/2010 View Profile Offline Posted: 01/29/12 05:14pm Link  |  Quote  |  Print  |  Notify Moderator Download and run - SUPERAntiSpyware Free Edition - My son had a similar situation a while back and ran this with success. Also, don't trust MS to protect your computer...also download and run AVG 2012 Antivirus program. Have this on ALL of my computers including work computers and never have a problem with virus infection. Good Luck!!! sch911 • View posts Rochester Hills, MI Senior Member Joined: 04/13/2003 View Profile Posted: 01/29/12 05:22pm Link  |  Quote  |  Print  |  Notify Moderator cpthester wrote: I clicked on an item I should not have. No Anti Virus or Malware program can protect you against this, no matter what the cost of the software! It can be removed. There are several Youtube video's that can walk you through the process. Chrysler/Dodge/Ram/Jeep Engineer 2003 Damon Challenger 348 Class A - F53 Triton V10 kodack • View posts clintonville wi Full Member Joined: 07/04/2010 View Profile Good Sam RV Club Member Offline Posted: 01/29/12 06:36pm Link  |  Quote  |  Print  |  Notify Moderator go to control panel click on (find and fix problems) look on the left side you will see (recovery) click on that follow instructions it will take you back to before the virus. problem gone 1994 thor residency vw bug diesel garym114 • View posts Bluff Dale, Texas Senior Member Joined: 07/24/2006 View Profile Offline Posted: 01/29/12 07:17pm Link  |  Quote  |  Print  |  Notify Moderator And, it is not a virus, it is malware. SuperAntiSpyware 2000 Sea Breeze F53 V10 - CR-V Toad Some RV batteries live a long and useful life, some are murdered. Get a Digital Multimeter and Learn How to Use It 1492 • View posts No. Virginia Senior Member Joined: 04/08/2005 View Profile Posted: 01/29/12 07:25pm Link  |  Quote  |  Print  |  Notify Moderator Use one of these methods, Kaspersky Smart Protection 2012 removal or Remove Smart Protection 2012 (Uninstall Guide). Kiwi_too • View posts Western, WA Senior Member Joined: 05/13/2003 View Profile Posted: 01/29/12 07:57pm Link  |  Quote  |  Print  |  Notify Moderator Try MBAM from Malware Bytes. great free product. Smart Protection 2012 Description. May God bless your travels Me, The Wonderful Wife and two Spastic Border Collies U.S. Army Retired 2004 Coachmen Aurora, 3480DS 2007 Saturn Outlook, FROG BobJoh • View posts Whitestown, IN 46075 Senior Member Joined: 05/23/2004 View Profile Posted: 01/30/12 01:56pm Link  |  Quote  |  Print  |  Notify Moderator Thanks for these good inputs... BobJoh ventrman • View posts Yakima, WA Senior Member Joined: 06/04/2003 View Profile Offline Posted: 01/30/12 01:58pm Link  |  Quote  |  Print  |  Notify Moderator I use a Sandbox Program which keeps anything from being saved to my Hard drive. When I get offline, I delete the Contents of the Sandbox and it is gone, no matter what it was. God Bless! Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next Open Roads Forum  >  Technology Corner  > Smart Protection 2012 Virus - HELP!!!!!

Search:   Advanced Search Search only in Technology Corner

Jump to Forum Dear Marcus  - Good Sam Roadside Assistance  - Good Sam Club  - Good Sam Insurance  - Camping World Accessories  - Camping World RV Sales  - Good Sam Extended Service Plan  - Camping World Service and Inst... Recreational Vehicles  - Class A Motorhomes  - Class B - Camping Van Conversi...  - Class C Motorhomes  - Fifth-Wheels  - Folding Trailers  - Hybrid Travel Trailers  - Travel Trailers  - Truck Campers  - Toy Haulers Camping  - Tent Camping  - Family Camping  - Workamping Forum General Forums  - Beginning RVing  - Rallies, Shows and Gatherings  - General RVing Issues  - RV Lifestyle  - Full-time RVing  - Camp Cooks and Connoisseurs  - RVing with Disabilities and Ge...  - RV Pet Stop Technical Resources  - Do It Yourself Modifications a...  - Towing  - Tow Vehicles  - Dinghy Towing  - Technology Corner  - Forum Technical Support  - Tech Issues Locations  - RV Parks, National Parks, Stat...  - Roads and Routes  - Public Lands, Boondocking and ...  - RVing in Canada and Alaska  - RVing in Mexico and South Amer...  - Snowbirds Other Discussions  - Around the Campfire

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