moe f wrote:

Here's the latest on my new RV.

Went to dealership on Tuesday, asked the salesperson if that was my unit on the lot. He responded by saying 'yes and no'. He explained that when I placed my order in the fall the person ordering units from the manufacturer failed to see the delivery date written on the contract and ordered it immediately. It arrived in January so they put it on the lot for sale, and re-ordered mine for delivery in early April as originally planned.

Thanked him for the explanation, and made sure he understood I would not take the one on the lot. I also spoke to the owner to make sure he was on board with the plan. He wrote down the serial number on a piece of letterhead ,took me out to the unit to verify the serial number and added 'this unit is not for order no.xxx' and signed it.

I'm happy, and hope things will develop as agreed upon. I have no reason not to believe the owner.

cheers

moe f wrote:

…… He explained that when I placed my order in the fall the person ordering units from the manufacturer failed to see the delivery date written on the contract and ordered it immediately. It arrived in January so they put it on the lot for sale, and re-ordered mine for delivery in early April as originally planned…
Why didn’t he call you in January, explain the problem and give you the option of early delivery (a pleasant surprise for you maybe)? If your financing “wasn’t ready”, THEN he could re-order and use it as a demo. I have to think using it as a demo incurred costs the dealer wouldn’t have had to pay if it was sold when delivered.

… He wrote down the serial number on a piece of letterhead ,took me out to the unit to verify the serial number and added 'this unit is not for order no.xxx' and signed it.
I’m not sure what substance his assurances have. Where did he put the letterhead/note? On the camper? Did he give it to you? How did he equate the camper with his note but without the camper’s VIN?

I'm happy, and hope things will develop as agreed upon. I have no reason not to believe the owner.
Did you get your deposit back?
Did you have to re-do the paperwork?
Sorry, I don’t see any accolades for the dealer in this situation.

ExRocketScientist wrote:



So just because the vin number is the same does not mean that it is the same unit. And for those of you who understand vin numbers know that there is a lot of information coded into them including the manufacturer and model year. No two vin numbers are the same . . . unless of course you are looking at a unit exactly like the one your ordered that has been used for public display.

ArcticDodge wrote:

We all feel the world revolves around us at one time or another....
If I were the dealer, I'd be trying like heck to SELL the unit on hand. Not waiting around for your timeline.
For a little peace of mind write down the VIN for the one on the lot and not worry about a thing until they call you to come pick up "your" unit. Verify VIN's and build dates on your unit. I'll bet everything turns out just fine and you can get to camping.

tallyo wrote:

Don't you think if it was yours, the dealer would call you so he could make his profit now not later?

Dutch_12078 wrote:


Sorry, but I don't see where the dealer has done anything wrong in reference to the OP. They mistakenly ordered the unit too early for the contract delivery terms, and rather than store it, they elected to put it in stock and offer it for sale. The OP's unit was then reordered with an appropriate delivery date. The OP stated that the stock unit's "serial number" (VIN) was noted on the memo as not for his order. What more would you have them do? Why would his deposit be returned? Why would any paperwork need redoing? The original deal still stands as is.

JayWalker2009 wrote:



Traxtermax's reply confused me too, as I don't see any wrongdoing by the dealer, or anything else that could be done to make the deal 'right' as it is already just fine. I am sure the dealer didn't contact him in January to say it was in early because it sounds like the OP specifically stated he didn't want to pick it up until April, and likely as he wouldn't be using it until then. Why pick it up early and have it sit and make payments an extra several months early.

4x4van wrote:


Exactly. In fact, a few posts ago, the original poster alluded to the fact that he had sold his current RV earlier than originally planned so he now had room for the new RV. That tells me that the original agreed upon delivery date was based on the proposed/planned selling date of his current RV. The dealer had no way of knowing that that sale had occurred earlier than expected, so there was no reason to contact the buyer about a unit that was delivered way earlier than agreed upon. Instead, he put it up for sale on the lot, and stuck to the agreed upon order date for his customer. He also has noted the VIN# of the unit on his lot to verify to the customer that his unit is not being "shown" (I'm sure that the OP has a copy of that VIN/note). Sounds like a stand up dealer to me.