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DKean

Mays Landing NJ.

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Posted: 01/06/12 11:55am Link  |  Quote  |  Print  |  Notify Moderator

I received an e-mail with an attachment. It is legit. It's from the medical facility that my son is in out of state. They need to change primary care physician. When I try to print it using Microsoft word I get a pop up page telling me I have an open dialog box???? I can't get past this I have tried FF and IE. No difference.


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1492

No. Virginia

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Posted: 01/06/12 12:09pm Link  |  Quote  |  Print  |  Notify Moderator

What type of document is it? Is it a .doc file?

HappyKayakers

Cedar Creek, TX

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Posted: 01/06/12 12:18pm Link  |  Quote  |  Print  |  Notify Moderator

Sometimes a dialog box will show up BEHIND the current window. Have you checked the task bar to see if an extra icon is there? Or used Alt + Tab to cycle through all open windows?


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DKean

Mays Landing NJ.

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Posted: 01/06/12 12:25pm Link  |  Quote  |  Print  |  Notify Moderator

Yes it does say DOC on attachment.

1995brave

San Antonio, TX

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Posted: 01/06/12 12:35pm Link  |  Quote  |  Print  |  Notify Moderator

TRy saving the attachment to your desktop, open it and then print it.

1492

No. Virginia

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Posted: 01/06/12 02:16pm Link  |  Quote  |  Print  |  Notify Moderator

Also, try opening the file directly from within MS Word's file menu, not by clicking the file itself to open Word. See if it will print.

If not, you can try first converting it to a PDF file here, then print that file.

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