RVSKIER

Seattle, WA

Senior Member

Joined: 04/23/2004

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I know there are numours topics on this subject but I'll throw in my 2 cents. MY Brake buddy that is 6 years old stop working, I called the manufacturer and they talked me through some tests said it's probally a new board or a valve but they wouldn't know until I sent it in. said about $125 - $150 depending on what it was. So I sent it in, ended up being a bad power cord which they replaced and for $60, plus sent me a direct connect kit (to the battery) for free. They said that it would prevent it from happening again.
Great company to deal with quick friendly, service, less expensive then I thought it would be and it works! will buy from them again in a minute.
RVSKIER
2001 Itasca 30W
Faster, Faster, Until the Thrill
of Speed Over Comes The Fear Of Death
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Dragonrover401

Tyler

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Joined: 06/18/2010

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That was nice of them, but $60 for a power chord seems a bit expensive.
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RVSKIER

Seattle, WA

Senior Member

Joined: 04/23/2004

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includes shipping, and new warrenty, say 30 bucks for shpping, 30 for new cord and install seems fair to me.
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have bible will travel

St. Joseph, MO. USA

Full Member

Joined: 11/11/2003

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Allow me to second your praise of the customer service of Brake Buddy. On a trip out west last year the power cord plug got broken. They sent a new cord to our next destination. This year we had the same type problem with the board. Sent to the manufacturer and they replaced it. Cost was covered. Great service and great service call staff.
have bible will travel
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SRT

Head of the Lakes, MN

Senior Member

Joined: 02/18/2001

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Yup, my BB is 13 years old. Over that time they have replaced the circuit board and most recently the power cord. The circuit board was free (I just had to pay the shipping to them). The power cord was about $50.
SRT
2000 32' HR Vacationer with Banks
1998 Subaru Outback Ltd. 5 spd
Brake Buddy & Blue Ox Aventa II tow bar
FMCA #266040 HRRVC #84109
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