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RE: For you Ford 6.7L owners
GM on the other hand has warrantied all failures in their vehicles.
How do you know GM has warrantied all repairs? Because no one has come on RV.NET and said theirs wasn't? Because no one has came on an internet forum and said so? I don't think everyone comes on the internet when they have problems. I actually think there are some owners who don't even know the forums exist. Of the Ford denials, I think of the 4 I have saw, some had a Titan tank installed. Of course all said that wasn't a problem even though water can get in fuel system if not installed correctly, and I thought I read some had to have their installation re-done. Of course they never bought bad fuel, even though some pull RV's and travel, meaning they use different stations. And yes, as hard as it is to believe, I think a truck stop that goes through alot of fuel, can still have bad fuel. I am sorry that theirs wasn't warrantied, but so far I have only heard 1 side of the story, theirs. But I say, let everyone go on and worry themselves to death. I just finished loading up the truck, going to hook up the fiver in the morning, and grin as I enjoy my truck as I go camping this weekend.
mmm...you will fit in well with other Ford Kool-Aid drinkers...it can't be Ford's fault...it has to be the Titan tank...or the fuel supplier...and the only one side of the story red herring...
GM owners are seeing slightly higher numbers of failures than Ford. The Ford boards are buzzing with discussions of Ford failures. GM boards are absolutely quiet about any HPFP failures. The pallet full of failed GM HPFP pumps I mentioned months ago
has been verified. There is still no mention of the problem at any of the web boards...why is that...Magic or is GM quietly taking care of their customers?
What part of the story do you think you are missing????
My story has been told in full. Engineers that are working in the diesel industry have looked over my failed HPFP. The dealer that ended up repairing my truck documented thoroughly that there was no water in the fuel system. He drained the Titan tank a few gallons at a time into a clear container in an attempt to find any water in the Titan tank. This is all documented. The Ford FSE looked at the Titan tank, read the report from my dealer and it was never mentioned as a cause. The warranty disqualifying part was originally replaced by crooked dealer number one under the auspices of warranty coverage. The discolored mounting boss that was supposedly rusted does not see diesel fuel flow.
The blanket denials of warranty coverage by Ford in these HPFP failures is well documented. The additive companies are now cashing in on the rising awareness of the issue. The insurance companies are now casting a jaundiced eye towards covering the damage. Ford dealers are including fuel lubricity additives with their service packages...and still the Blue Kool-Aid crowd still whistles past the graveyard...great stuff that Kool-Aid
Regards
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ricatic
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05/24/12 11:57am |
Tow Vehicles
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RE: diesel exhaust fluid?
Will be interesting to see how these DEF things work out in next several years.
While I agree that there will be some things that may have to be worked out, this is hardly new technology worldwide. Def emissions control is not new technology. It has been used in Europe for several years.
So far, in the two years that the technology has been available in the Ford, minor programming changes and a persnickety NOX sensor have been the only problems. GM has had similar success, and the same problems, during their 1.5 year run.
Regards
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ricatic
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05/23/12 11:11pm |
Tow Vehicles
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RE: diesel exhaust fluid?
Does it affect power or is it just an environmental issue?
Both...The non-use of DEF by Dodge requires significantly more EGR events to meet emissions. The additional EGR activity increases soot production. This increased soot production fills the DPF more frequently which requires more active DPF regeneration. More regeneration burns more diesel fuel which lowers fuel mileage.
The general consensus is that this active egr and dpf cycling is also why the Dodge does not perform as well as the GM or Ford on the various magazine shootouts. The Dodge runs well and does a great job of towing the trailers but is measurably slower in the testing.
Is the lack of DEF important to a purchaser. It depends. I will be replacing my problematic 2011 Ford 6.7 soon. GM or Dodge? It depends on two criteria. Gm needs to upgrade their cab size and comforts...and Dodge needs to go to DEF emissions control. For me...no DEF is a deal breaker...JMO...YMMV
Regards
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ricatic
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05/23/12 09:22pm |
Tow Vehicles
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RE: HPFP ??
Rick,
I'm not sure what propaganda you're referring to, other than I'm calling you out (not Ford)with specifics, and in return you play the kool aid card which is a joke IMO.
I named a tech who calls you out "every time" so if you're so connected to "the diesel ford tech world" as usual I have to ask who are your connections? If for some reason you consider this topic confidential you can send me a response via PM and I'll leave it at that.
I will be very surprised if your response to this will be legitimate including a "Rick kool aid" surprise!
Troy
You are kidding...right...you are implying that you do not know the many techs that post on FTE that do not agree with Vloney. You know I was in Texas, near your location, having the most respected tech on FTE going over the 6.7 Ford my daughter bought prior to me driving it back to Michigan.
Regarding Vloney's comments about my truck, he knows that the discolored part that was referenced in the tech board email is not exposed to fuel flow prior to it's entry into the pump. Simply put, the part never sees diesel fuel, let alone water contaminated diesel fuel.
As for your attack on News...the cheap shot about the time he spends on the forums tells me you are clueless as to the credentials of News. If you really knew the truth, you would never make such an outlandish comment. He keeps his real credentials to himself but I can tell you he is very qualified to comment on the various issues he chooses to engage. His style may irritate a few...but his knowledge is valuable.
Regards
Unbelievable....
Which part?????
The statements made in the post you quoted are facts...but you are always entitled to your opinion ...even when you are wrong.
Maybe you should reread some of the commentary regarding your credibility here...it is shrinking exponentially. There is no need for me to engage in further debate with you...back to the OP's discussion
Regards
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ricatic
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05/23/12 06:17am |
Tow Vehicles
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RE: Fifth Wheels
If, as said earlier, you purchase a B&W Turnover Ball/Companion hitch combination, it takes ten minutes to go from hitch in the truck box to no hitch in the truck box and a completely empty truck box.
This is an excellent product with nary a complainer to be found. It is built in the Mid West by a company that cares about it's products, customers and the local community. You can do no better
Regards
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ricatic
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05/22/12 01:34pm |
Fifth-Wheels
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RE: Major fuel leak 6.7L Ford Powerstroke
Is a weasel a rodent????
Only when they weasel out of paying a reasonable contractual obligation.
:B
:W:W:W
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ricatic
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05/22/12 01:27pm |
Tow Vehicles
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RE: HPFP ??
Rick,
I'm not sure what propaganda you're referring to, other than I'm calling you out (not Ford)with specifics, and in return you play the kool aid card which is a joke IMO.
I named a tech who calls you out "every time" so if you're so connected to "the diesel ford tech world" as usual I have to ask who are your connections? If for some reason you consider this topic confidential you can send me a response via PM and I'll leave it at that.
I will be very surprised if your response to this will be legitimate including a "Rick kool aid" surprise!
Troy
You are kidding...right...you are implying that you do not know the many techs that post on FTE that do not agree with Vloney. You know I was in Texas, near your location, having the most respected tech on FTE going over the 6.7 Ford my daughter bought prior to me driving it back to Michigan.
Regarding Vloney's comments about my truck, he knows that the discolored part that was referenced in the tech board email is not exposed to fuel flow prior to it's entry into the pump. Simply put, the part never sees diesel fuel, let alone water contaminated diesel fuel.
As for your attack on News...the cheap shot about the time he spends on the forums tells me you are clueless as to the credentials of News. If you really knew the truth, you would never make such an outlandish comment. He keeps his real credentials to himself but I can tell you he is very qualified to comment on the various issues he chooses to engage. His style may irritate a few...but his knowledge is valuable.
Regards
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ricatic
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05/22/12 01:25pm |
Tow Vehicles
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RE: Major fuel leak 6.7L Ford Powerstroke
Is a weasel a rodent????
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ricatic
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05/21/12 06:47pm |
Tow Vehicles
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RE: HPFP ??
Before I did anything I would wait and see what is wrong with your truck. May be nothing serious and Ford may fix it under warranty. Don't panic. Rick has everyone paranoid.
First, I never said I agreed with the HPFP diagnosis. Too much additional information needed to pinpoint that issue.
Yes, Ford will fix some things under warranty. My truck has been back to the dealer 3 times for repairs after the warranty debacle.
As far as me driving the paranoia bus, I am hardly alone when it comes to Ford denials of HPFP failures on 6.7 and 6.4 diesels. The Ford sites have many documented instances of denied warranty with both engines. I am also well connected to the Ford diesel tech world. The honest techs will tell you the facts. The largest fact is that Ford requires all HPFP failures to be field evaluated prior to warranty coverage. Dealers are scared to death to do a HPFP warranty repair for even their best customers. The threat of warranty reimbursement denial is real...and scary...paranoid...not really...just living in the real world
Regards
Yes your connected to the Ford diesel techs alright....Vloney disagrees with every half baked theory you report including the database he has in his arsonel. A Real tech with real data in the real world!
Let's keep the reporting to the facts my friend.
Troy
Vince is the only tech that attempts to blather the Ford koolaid line when replying to posts. His ra ra ra defense of Ford takes away from his credibility. His so called database revelation has been totally debunked. He bases his commentary on one email without any background information or pictures. Keep in mind that I have seen the entire email exchange you mentioned...the service manager that asked that question was and still is 100% in agreement that Ford screwed me over big time.
You know very well that several well respected Ford diesel techs from FTE support my position on the Ford HPFP. One of the most respected techs there called the sequence of events leading to my shameful treatment by Ford almost to the letter. He is also the source for many of the truths I do post here and elsewhere. He is a major detractor of the 6.4 due to warranty denial issues.
Those are the facts...but keep trying...you should realize that the guy's here do not drink the blue koolaid and can see through your attempts to spread the Ford propaganda.
Regards
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ricatic
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05/20/12 10:34pm |
Tow Vehicles
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RE: Intro and Shopping Advice
We have found one we think we like, but are unsure of the brand and durability/reliability... We have been looking at a lot of new and used Raptors, but yesterday we stumbled across a used 2012 Heartland Road Warrior 405.
It has all the standard features, plus these optional features:
Hydraulic front landing gear
Electric rear stabilizing jacks
5.5 Onan Generator
3 Power Vents with rain sensors
3 TVs
Multi-Zone Stereo (Living area, Garage, Outside)
Central Vacuum system
2 electric drop-down beds in garage, bottom one converts to picnic style dinette (not the U shaped one)
Here is a link to the floor plan:
http://www.heartlandrvs.com/index.php?p=35&c=toyhaulers&sc=RW&i=RW+405&view=floorplans&fcmd=showfplan
The only flaw we could find is a small tear in the rubber garage floor, and a scuff on the exterior of the garage ramp door. Oh, the generator only has 3 hours on it. I started it up, and everything inside worked as far as we could tell. However, the generator dodn't run smooth. It surged an sputtered, kind of in a rythmic pattern. Clueless sales dude said that was normal, I say it's not. it could be old gas in there, but who knows... Thoughts on that?
They want $53K for it. What do y'all think?
Heartland builds a great product and their customer service is excellent. Visit their Heartland Owners Group for all the news...good and not so good. Here is the link:
Heartland Owners Group
I would call Gillette Interstate RV in East Lansing, Mi. They have several sister dealerships and will beat most deals. If you called Lakeshore RV, you have already entered their group.
Good luck in your search
Regards
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ricatic
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05/20/12 07:01pm |
Toy Haulers
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RE: HPFP ??
Before I did anything I would wait and see what is wrong with your truck. May be nothing serious and Ford may fix it under warranty. Don't panic. Rick has everyone paranoid.
First, I never said I agreed with the HPFP diagnosis. Too much additional information needed to pinpoint that issue.
Yes, Ford will fix some things under warranty. My truck has been back to the dealer 3 times for repairs after the warranty debacle.
As far as me driving the paranoia bus, I am hardly alone when it comes to Ford denials of HPFP failures on 6.7 and 6.4 diesels. The Ford sites have many documented instances of denied warranty with both engines. I am also well connected to the Ford diesel tech world. The honest techs will tell you the facts. The largest fact is that Ford requires all HPFP failures to be field evaluated prior to warranty coverage. Dealers are scared to death to do a HPFP warranty repair for even their best customers. The threat of warranty reimbursement denial is real...and scary...paranoid...not really...just living in the real world
Regards
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ricatic
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05/20/12 06:47pm |
Tow Vehicles
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RE: HPFP ??
If your truck is stock I don't know why you would have to worry about the warranty. I have never had any warranty issues with Ford. They always have come thru for me.
I see by your profile that you own a 6.0 powered Ford...the engine Ford built their diesel stigma upon...Ford adopted a "Throw Parts and Pray" policy with the 6.0 that ran warranty costs to over a billion dollars.
This attitude is long gone now. Warranty abuses by worried owners of 6.0's has caused Ford to adopt warranty policies on the 6.4 and 6.7 engines that are not at all supportive of their customers. Just read a bit about the warranty denials reported here and on the Ford web boards...It is nearly impossible to get Ford to pay for 6.4 or 6.7 HPFP failures. The "water in fuel" card gets played as soon as the truck gets "pushed" into the dealership and the proof that it is not the problem will rest on the unfortunate owner...BTDT and have the $10,000 bill to prove it.
Regards
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ricatic
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05/20/12 08:47am |
Tow Vehicles
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RE: Major fuel leak 6.7L Ford Powerstroke
...nothing to do with the CP4...leak appears to be on the low pressure side
Regards
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ricatic
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05/17/12 08:49pm |
Tow Vehicles
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RE: Places to Ride in Michigan (Lower Penninsula)
If you are talking dirt bikes or atv's, the area around Rose City, West Branch and Mio has many miles of trails.
Here is a link to a popular campground in the West Branch area:
Ogemaw Sport and Trail Center
Regards
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ricatic
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05/13/12 07:41am |
Toy Haulers
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RE: Ford's answers to the NHTSA 6.7 Investigation
I love it when the "smart guy's" talk. Lot's of good information has been disseminated in the last few days.
Regards
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ricatic
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05/12/12 01:43pm |
Tow Vehicles
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RE: Heartland Augusta
Our Heartland Augusta fifth wheel(new 2010) leaked rain (a lot!)the first trip, the air bed deflated with sleepers. Air bag was finally replaced, that one went down also. Water leak was fixed under warranty, took a while. We have had it less than 2 years, and have never taken a trip that it did not have some issue,including a warm refrigerator, spoiled food. Stay tuned, it may get better. I am compelled to save someone looking to spend $90,000 our experience.
First and foremost, I am sorry you are having issues with your Landmark. No one should spend that much money and not be elated with the product.
That being said, I can't help but have some queries with some of the expressed concerns.
The mattress leak is an issue with, I believe, Flair Interiors as the manufacturer for most of the air beds. There was a problem with some sofas pinching the mattress resulting in a hole. Later models hold the mattress in a pouch on the back rather than being folded inside the sofa itself. Flair has been excellent about helping those with defective air beds. By your comments I read the mattress was replaced once but failed again. Do you have a pouch model or the older style? Ours has worked quite well. Perhaps there is a way to eliminate the problem. If you have a Flair Sofa bed, give them a call and see what can be done. ((574) 534-2163)
Any water leak is a serious problem and needs to be dealt with. Most rigs do not leak but some do. We had a previous SOB with a bad leak in a slide roof that ruined the entire slide before we discovered it. I read Heartland approved your warranty repair and a dealer fixed the leak. If, however, it took an unusual amount of time for the fix to occur could this have been a dealer issue rather than Heartlands?
Heartland uses mostly Dometic refrigerators in their units. There have been some problems in several different RV brands with the cooling fans in the newer Dometic refrigerators, often with those mounted in a kitchen slide. Owners have had this fixed on their Heartland and/or Dometic (800-544-4881)warranty and experienced no further problems. Some even have a DIY fix you can find on the internet. One should not need to make such repairs in a new rig but appliances also fail Unfortunate for sure but again, a vendor issue in my opinion.
It is not my intent to discount your concerns. I have been on your side of the fence with other major purchases so I understand the disappointment and frustration. The Landmark is a very fine coach. Hopefully these issues will be resolved and you can move ahead to enjoy your Augusta.
Best Wishes!
Excellent post demonstrating the heartland commitment to customer satisfaction...and how the road winds at times before resolution.
Dealers do play a huge role in the customer satisfaction process. If a Heartland customer has an extended issue, it is time to call Heartland Customer Service directly.
I wonder where the OP went...he has not returned????
Regards
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ricatic
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05/11/12 08:35am |
Fifth-Wheels
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RE: Ford's answers to the NHTSA 6.7 Investigation
rick -- no info on that particular one, but know the first batch of failures were in VINs that were close together.
Notice they did not replace the high pressure lines... why not?
They were replaced
I sure would like to know what months those 2011's were built. Maybe Wiebull will see this and send me an email.
Regards
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ricatic
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05/05/12 09:59am |
Tow Vehicles
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RE: Ford's answers to the NHTSA 6.7 Investigation
All injectors replaced
Both fuel rails replaced
DCFM replaced
HPFP replaced
Fuel pressure sensors replaced
Ben is correct. The amount of carnage inside the cam cavity is disturbing. There is not one part that does not show damage.
News...Wiebulls early failures were built in what month?
Regards
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ricatic
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05/05/12 06:28am |
Tow Vehicles
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RE: Ford's answers to the NHTSA 6.7 Investigation
This was discussed ad nauseum at FTE. The general consensus was a return line filter would be a difficult accomplishment.
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ricatic
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05/04/12 10:48am |
Tow Vehicles
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RE: Ford F-350 6.7L Dually 4x4 or Chevy 3500 LTZ 6.6 L
Hey Scott16, I plowed through the 90-plus pages posted on Ford & GM HP Fuel Pump failures and boiled it down to this:
Per NHTSA reports, Ford & GM are suffering Bosch fuel pump failures at an apparent rate of about 6 per 1000 trucks. They both use the identical pump while Dodge uses a different lower pressure pump. For whatever reason, reports in Canada show a failure rate around 4 per 1000 trucks. Maybe weather, maybe better minimum standards for fuel quality, maybe coincidence. I don't think anybody really knows the failure mode or root cause, but the main thing is these pumps are under-designed and do not handle water, gasoline, or DE Fluid. They also have failed in cases where good quality diesel fuel was exclusively used, such as Ricatic's problem. The huge message is the difference GM owners and Ford owners have had with warranty claims. It appears GM is honoring more/most/all? claims when these pumps crater. Ford is denying some/most? claims and taking the position that fuel quality is the cause and is the owner's problem.
I own a 2011 F350 dually with 31k miles on it and have been completely happy with the truck to date. I will be less happy if my pump craters and Ford denies warranty. To be honest, if I was making the decision again today I would likely still choose the Ford by a narrow margin.
Thanks for your reply, i'll do more research. Maybe we'll get lucky and Ford might up grade their Bosch Fuel Pump for the F-350 in the next year or two.
It is not as much that Ford needs to upgrade the HPFP...they use the same pump as GM...Ford needs to stop abusing their customers...The "dog" has it right...one manufacturer means no choices and the bailout basher's really have placed themselves in that no choice position...
...and Scott, don't buy into the save "$3000 and no warranty" nonsense. I know it was a silly idea offered by a koolaid fueled Ford guy but all three of the manufacturers build trucks that are very complicated, technically challenging to diagnose and very expensive to fix. My 2011 Ford 6.7 has been in the dealership 8 times in 47,000 miles. Here is the list:
3500 miles Engine fan clutch Warranty
8000 miles Electrical problem with the rear lighting Warranty
24000 miles Replaced 1 fuel injector Warranty
26000 miles Re-flash computer for transmission shifting updates Warranty
35000 miles Replaced HPF system No Warranty
41000 miles Replaced NOX sensor
44000 miles Check engine light Warranty
46000 miles Same CEL Warranty
Just one truck out of thousands...but if it is your truck...it is a huge issue...buy the GM...they will at least stand behind the truck...or buy a Dodge...they still use a reliable HPFP...
Regards
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ricatic
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04/23/12 05:07am |
Tow Vehicles
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