Coast Resorts Open Roads Forum: Is Camping World selling personal data ?
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 > Is Camping World selling personal data ?

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Richard_999

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Posted: 08/19/14 06:35am Link  |  Quote  |  Print  |  Notify Moderator

I received a phone call last night , 7:40 PM, from a firm identified as Trident Marketing 551-2871 ( no area code shown ). They said they called in half of Camping World to offer me a resort stay at a reduced rate. Supposedly, the resort is partially owned by Camping World.

While normally, I would discount everything said by any phone call like that, they did identify me as an RV owner, and that did throw me off.

I tried to call Good Sam but got conflicting responses.

Has anyone else received such a call, and were concerned about it ?
MANY companies do HARVEST data for money, feeling it to be in THEIR best interest, financially !

Richard

GomerPile

MA

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Posted: 08/19/14 12:54pm Link  |  Quote  |  Print  |  Notify Moderator

Yes.

These kinds of cross marketing deals are along the lines of "we call your customers and sell them something...if they buy we give you (camping world) a cut". Its a very risky way to do business as it can piss off your customers.

IMO it shows that a company is out to monetize their customers rather than form a long term relationship. OTOH, RV'ers in general are an older crowd the idea of a long term relationship might not be a consideration.

Richard_999

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Posted: 08/19/14 01:05pm Link  |  Quote  |  Print  |  Notify Moderator

Good Points Gomer !

When I tried to call their Corporate Offices today ... I was met with INTENSE hostility, and a REFUSAL to comment on it, and nobody in marketing would take my call.

After 4-5 calls... they blocked my phone number from the switchboard, and I went directly ro a rapid disconnect.

I hid my number.. and THEN got through another 3 times.

STILL ... nobody would come to the phone and I do not have the option of OPTING OUT of calls.

I will continue ....

Richard_999

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Posted: 08/19/14 02:37pm Link  |  Quote  |  Print  |  Notify Moderator

Well ... I found out the REAL story.
Trident Mktg , is owned by TRAVEL RESORTS of AMERICA.. an RV campground membership / ownership club. They are based in N. Carolina, and GOOD SAM / CAMPING WORLD shares data with them , which includes customer information.

All this is coordinated by COAST TO COAST .. a Good Sam subsidiary based in Denver.

A call just came to me confirming all of this.
I am having MY info removed ... others may choose to do that, as they want to.

tenbear

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Posted: 08/20/14 05:24am Link  |  Quote  |  Print  |  Notify Moderator

IMHO almost everyone collects and sells our personal data. Its the way of life now days.

Unless I recognize the phone number I let the call go to the answering machine, then decide if I want to take the call. We get more junk calls than useful calls.


Class C, 2004/5 Four Winds Dutchman Express 28A, Chevy chassis
2010 Subaru Impreza Sedan
Camped in 45 states, 7 Provinces and 1 Territory


TinyoneRV



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Posted: 08/20/14 06:16am Link  |  Quote  |  Print  |  Notify Moderator

This is much ado about nothing. Privacy is an illusion created by us. The truth is just by signing on the internet you have given up almost all privacy. Protect yourself but don't get too upset. There's far more worrisome things in this world.

Richard_999

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Posted: 08/20/14 06:19am Link  |  Quote  |  Print  |  Notify Moderator

Tenbear ... While that is true, it still is a contributor to Identity Theft and credit card fraud.. which I personally have experienced 2 times.

I go out of my way to answer these calls, and present a scenario that makes them put me on their POISON list ... otherwise the calls do continue, and the chances of ID theft are greater.

I still feel that Good Sam should present a higher standard than that ... It is not like they are going broke and NEED a few extra bucks to survive.

OR ... they could just change their name to " SNEAKY SAM CLUB " !

Thanks for the response

Richard_999

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Posted: 08/20/14 06:25am Link  |  Quote  |  Print  |  Notify Moderator

Tinyone ... If you feel the 8PM telemarketing calls from a fake phone number, from someone who has been given sensitive personal info about you are OK ... then that choice rests with you alone.It is not up to me to say you cannot feel that way.

I see it quite differently, and I do everything I can to keep such elements out of MY life.

Happy Camping ... Richard

PastorCharlie

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Posted: 08/20/14 08:09am Link  |  Quote  |  Print  |  Notify Moderator

Post your phone numbers on the "DO NOT CALL REGISTRY" and it will stop them from calling. https://www.donotcall.gov/

* This post was edited 08/20/14 08:16am by PastorCharlie *

kcmoedoe

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Posted: 08/20/14 08:10am Link  |  Quote  |  Print  |  Notify Moderator

Think you have it bad, how about the person at the other end of the phone who has to make hundreds of those unsolicited calls a day. You can bet that 99 out of 100 of those calls result in either a hang up or worse. The person making the calls is constantly monitored by their supervisors to be sure they give a cheerful sales pitch rather than say what I am sure they want to say which is "sorry I disturbed you, but right now this is the only job I have and I have bills to pay". I am also sure the number one dream each of those phone solicitors have is that some day their phone will ring and at the other end will be the offer of a better job.
Personally, nothing is better than the fact that most unwanted advertising has moved to mail and e-mail. Much easier on both sides of the coin to just toss or delete.

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