Coast Resorts Open Roads Forum: Cyclone: Almost burned it down. Thanks Heartland Q.C.
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 > Cyclone: Almost burned it down. Thanks Heartland Q.C.

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tgreening

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Posted: 06/29/14 07:27pm Link  |  Quote  |  Print  |  Notify Moderator

Spending a couple of weeks at Disneys Fort Widerness. Needless to say its hot, so 2 ACs running, some fans, etc. I was out n about the campground when I get a call from the wife that the breaker panel is smoking, hurry back. Get back and yes its smoking and smelling weird as well. Pull all the******from under the sink, because it seemed like a good idea to put your main electrical right under a major wet area, but other than one waywRd baggie with some sink stoppers i. It, nothing hot gotten close to the backside of the panel. Baggie wasn't melted, but I could see smoke coming from back of the panel as well.pet my hand on the main breaker and boy howdy was he hot.

Eight people and 3 dogs to keep cool in the 95 heat had me reluctant to shut it down but I told the wife to go kill power at the post. I was reluctant to mess with the breaker box till then.

The breaker was never seated properly from the factory. Inside the panel were two metal fingers that were supposed to press between corresponding contacts inside the breaker. Hold your hands in front of your face in a praying position. Those are the breaker contacts. Slide a finger between tose two hands and you get the picture.

One finger was where it was supposed to be. The other finger was bent uup and simply resting on top the contacts and not pressed between them. Enough for "contact" but not a good connection. And of course we all know a poor contact, with some decent amp draw means excess heat. In this case enoguh, over time I'm guessing, to finally melt the top out of the breaker.

When I pulled it out the entire top of one side was gone, and the contacts fell out into my hand. I wish I could get a photo up right now but for whatever reason my cell service is declining to cooperate.

Luckily everyone was awake and they spotted the issue. Everything I care about in the world was inside that camper...wife, kids, mutts. If I had lost them to some schmuck too concerned about "gettin anothern out da door", well, I was a decent hunter back in the day. I'll post the photo first chance.


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Oasisbob

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Posted: 06/29/14 07:37pm Link  |  Quote  |  Print  |  Notify Moderator

Flad you are all alright. Could have ended up much worse. This is yet another example of the RV industry needing to up the standard for quality. What a sad avoidable situation. Is this under warranty or insurance? So sorry for your situation.


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tgreening

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Posted: 06/29/14 07:42pm Link  |  Quote  |  Print  |  Notify Moderator

Extended warranty maybe, but the breaker irself was only about $10 @ Lowes. The corner of the pathetic plastic breaker box is melted away, and I wouldnt replace that with anything except a metal box anyway.

Nobody got killed or injured so I'm guessing the factory could give a rats patootie, and if someone had gottne injured I'm guessing their care factor would begin and end with caring about their potential liability.

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Posted: 06/29/14 10:29pm Link  |  Quote  |  Print  |  Notify Moderator

Glad your ok and that you caught it. Imagine if it had happened while you were off at the parks. Whew, dodged a bad situation. I'd sure let them know about the problem though.


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steiny93

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Posted: 06/30/14 08:00am Link  |  Quote  |  Print  |  Notify Moderator

interesting that it has gone for a few years then have trouble; has someone been working on it lately?

I've seen two different rv's where the neutral lead coming into the coach was loose; both melted through and smoked a bunch; you probably want to double check those as well.

Ric Flair

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Posted: 06/30/14 08:29am Link  |  Quote  |  Print  |  Notify Moderator

I'd certainly let Heartland know about that. We all deal with, and to some degree, accept the general cardboard quality we get from the RV industry.

However, this is a serious safety issue. I'll definitely be checking my electrical systems this weekend. I will say that when I run both AC units on really hot days I will usually end up either tripping the breaker at the pole (if on shore power) or the breakers on the Onan.


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lakings10

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Posted: 06/30/14 10:21am Link  |  Quote  |  Print  |  Notify Moderator

Heartland QC is not that good. I've had 2 cyclone's and one road warrior and have had issues that was a result of very poor QC.

My new Fuzion,(knock on wood) has been great so far, and the QC and fit and finish has been a breath of fresh air.


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WhitehouseLV

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Posted: 07/06/14 09:34pm Link  |  Quote  |  Print  |  Notify Moderator

steiny93 wrote:

interesting that it has gone for a few years then have trouble; has someone been working on it lately?

I've seen two different rv's where the neutral lead coming into the coach was loose; both melted through and smoked a bunch; you probably want to double check those as well.


I noticed that too.

OP - did you buy your cyclone new or used?


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tgreening

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Posted: 07/07/14 07:28am Link  |  Quote  |  Print  |  Notify Moderator

Purchased new. As far as electrical work goes, the only thing worked on was the transfer switch. It went bad a year or so ago and was replaced. The initial install was amazingly slopoy. There was one screw installed holding it to the "floor". The lid was just sitting on top the box with no fastening screw in place. The wiring was run with the idea of just getting it there. Most dirrect route from point a to point b with no nod to neatness or orginization. Disappointing work.

I double checked the replacement and it was installed as well as could be considering what the tech started with.

I'm on my way home now and will get a photo or two uploaded. I saved the breaker, for some reason. Just a reminder I guess of things to check on my next unit.

tgreening

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Posted: 07/08/14 10:01pm Link  |  Quote  |  Print  |  Notify Moderator

Here's the offending circuit breaker. This is as it came out of the breaker box. The contacts fell out when I pulled it. I can't believe it was actually still functioning till I pulled it and it fell apart.

[image]

[image]

* This post was edited 07/09/14 12:23am by an administrator/moderator *

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