Coast Resorts Open Roads Forum: Towing: Strange tire problem - can't find info
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 > Strange tire problem - can't find info

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NHIrish

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Posted: 04/12/14 08:48am Link  |  Quote  |  Print  |  Notify Moderator

I had them pay for all for tires after my tread separated.....take good pictures. Frankly, I was amazed to see the check....but they paid.

...and that sure isn't strange for a towmax!

* This post was edited 04/12/14 09:02am by NHIrish *


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myredracer

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Posted: 04/12/14 10:26am Link  |  Quote  |  Print  |  Notify Moderator

On tire separation from a tire engineer:

RVtiresafety.com


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RobSpook

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Posted: 04/12/14 10:34am Link  |  Quote  |  Print  |  Notify Moderator

Got a new Towmax tire installed here in Warrior, Alabama. Put the (new) spare tire on the other side of the axle and made that old good tire the spare. Happy travels! Still feel confident with the Towmax tires, wearing well except for this obvious problem. I don't know my exact weight but I'm not even close to my max or the tires max as of the last weigh-in.

Thanks for the quick replies folks... In the end I decided I just didn't feel safe with the tread like that so stopped at closest Towmax dealer.


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Posted: 04/12/14 11:39am Link  |  Quote  |  Print  |  Notify Moderator

myredracer wrote:

On tire separation from a tire engineer:

RVtiresafety.com


That is excellent information.

Seperation is not that uncommon and can and does occur regardless of manufacturer or application. When towing however it is not always as obvious. On a car or truck seperation will often affect the way the vehicle handles. Because of this the problem can be more easily identified and remedied before it becomes more catastrophic. On a TT we don't get the same feel so often the problem goes unnoticed and results in a complete failure resulting in a blow out.


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Posted: 04/12/14 12:04pm Link  |  Quote  |  Print  |  Notify Moderator

I also had issues with this brand. It was resolved by going up one load rating although the previous tires handled the same weight fine at the lower rating. I was within specification on all four wheel weights and had the documentation to show that OEM provided tires at the lower rating had lasted four years with 30K miles and no tire failures.


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coolbreeze01

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Posted: 04/12/14 03:04pm Link  |  Quote  |  Print  |  Notify Moderator

Did they warrant the tire or did you just pay for a new one?


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RobSpook

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Posted: 04/12/14 09:16pm Link  |  Quote  |  Print  |  Notify Moderator

We'll, the bill for 3 brakes/mounts/balances and the new tire was $159
So I didn't press the warranty issue... But I will contact towmax on Moday.

BurbMan

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Posted: 04/15/14 12:09pm Link  |  Quote  |  Print  |  Notify Moderator

Tow Master is but one brand of Chinese tires sold by Greenball Corp. They are sold mostly by independent repair shops and some national tire chains.


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RobSpook

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Posted: 04/15/14 01:07pm Link  |  Quote  |  Print  |  Notify Moderator

Tow max is providing 80% of the non-retail value since the tire was OE. That's a check for $96 coming back to me [emoticon]. I'm satisfied.

I thought these were American made tires, but a quick call to their customer relations verified that these are in fact Chinese tires...

coolbreeze01

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Posted: 04/15/14 02:48pm Link  |  Quote  |  Print  |  Notify Moderator

Glad to hear Tow Max stepped up. Thanks for the update.

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