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Open Roads Forum  >  Class A Motorhomes  > Bent's RV shop foolishness? This Topic Is Closed  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 3   Next StanleyandIris • View posts Louisiana Senior Member Joined: 06/17/2007 View Profile Offline Posted: 07/29/10 05:06pm Link  |  Print  |  Notify Moderator As some may know, our MH is in the shop awaiting HWH to catch up on manufacturing jacks in order to replace our 2 front jacks that have failed. Long wait. We also have a cargo door that was damaged and needs to be removed to take it to our body shop to be repaired/repainted. It is attached with 4 pop rivets. The shop called yesterday and told DH that it will take 4-5 hours at $115 per hour to remove the door and about the same to put it back on. So DH went to the shop today to see for himself. The manager and a tech accompanied him to the MH and told him that they would have to remove the awning, the front cargo door (the damaged one is in the rear)part of the side of the MH, part of the frame and a wheel well in order to get the damaged door off. DH asked them to give him a drill and he would get it off by drilling the rivets out in 4 minutes - just like the tech did the last time we needed one repaired. They both stood there with their mouths open and could only utter "duhhh." DH came home with steam coming out of his ears. I am going with DH to meet with the owner tomorrow to make sure that he keeps his cool. Is it just stupidity or do they not want our business or is it just trying to rip us off? I can't figure it out. Once, they tried to sell us on installing a whole 10 gallon hot water heater because they could not find the manufacturer of the continuous hot system which I found online in about a minute and then ordered the part myself. It's like pulling teeth without novacaine to do business with these people! Why? Iris PS if this post is in the wrong place, please move it. don/lou • View posts Brandon MB Canada Senior Member Joined: 10/18/2006 View Profile Good Sam RV Club Member Offline Posted: 07/29/10 05:10pm Link  |  Print  |  Notify Moderator Sounds to me like they thought they saw you coming & tried to Rip you Off!! Lot of this going on these days!!!! Don & Louise 2000 Coachman Catalina 330 MSB /F53 Rear air bags, 4 Koni FSD Shocks & Davis Front TruTrac 2008 Impala- Remco Lube Pump , Blue OX tow bar & Brake Buddy Winegard roof dish for Bell Expressview HD tv SL3 HD- TV4RV tripod set up for Direct HD tv midnightsadie • View posts ohio Senior Member Joined: 01/07/2008 View Profile Offline Posted: 07/29/10 05:13pm Link  |  Print  |  Notify Moderator time to look for a new shop. you;d be surprised at the labor bills that they dream up. I get my rv out of there .soon mike brez • View posts milford ct Senior Member Joined: 09/27/2002 View Profile Online Posted: 07/29/10 05:17pm Link  |  Print  |  Notify Moderator After the water heater deal why would you go back to have them fix anything else?? 1994 Pace Arrow 33L,454,P30 2oo4 ground up ridgid chopper 120rwhp http://community.webshots.com/user/oneHD Jim@HiTek • View posts Gresham, OR, USA Senior Member Joined: 07/17/2004 View Profile Offline Posted: 07/29/10 05:19pm Link  |  Print  |  Notify Moderator They had a chance to try to NOT be rip off artists. Move on to a different shop. Jim@HiTek Have shop, will travel! Visit my travel & RV repair blog site. Subscribe for emailed updates. Fleetwood Bounder, '94 Cummins Diesel, 190HP, 36.5' Black Rock Lava Park, Nevada AZPops • View posts Wherever the Job takes us... Senior Member Joined: 07/13/2006 View Profile Posted: 07/29/10 05:33pm Link  |  Print  |  Notify Moderator Not to be a wisenheimer, but after the first fiasco with the water heater. Why did you go back to them? I had this sort of nonsense happen to me several times form different shops. The last time this happened to me was when I was a CA.. Afer said repair to the slide, I woke up to a flooded/soaked front carpet (not just wet mind you, but flooded). Wasn't a good day to say the least. That’s why when you find the right shop or tech, is a blessing, a real blessing and is why even if I'm away from AZ (like when I was in CA). I send couple of cases of brew to my guy's in AZ for Christmas. Pops I am still wayne_tw • View posts everywhere Senior Member Joined: 06/18/2009 View Profile Offline Posted: 07/29/10 05:35pm Link  |  Print  |  Notify Moderator You are dealing with a shop that can be best described as incompetent. Why do you keep going back? rgatijnet1 • View posts Florida Senior Member Joined: 06/22/2009 View Profile Good Sam RV Club Member Posted: 07/29/10 05:39pm Link  |  Print  |  Notify Moderator Why is it in the shop waiting for parts? It is still usable without the leveling jacks. If DH can remove the door, can't he take it to a body shop? Bird Freak • View posts Calhoun, Ga. Senior Member Joined: 03/26/2004 View Profile Good Sam RV Club Member Offline Posted: 07/29/10 06:14pm Link  |  Print  |  Notify Moderator I would go get my coach PERIOD !!! Eddie 03 Fleetwood Pride, 36-5L 04 Ford F-250 Superduty 15K Pullrite Superglide Old coach 04 Pace Arrow 37C with brakes sometimes. Owner- The Toy Shop- Auto Restoration and Customs-24years We love 56 T-Birds StanleyandIris • View posts Louisiana Senior Member Joined: 06/17/2007 View Profile Offline Posted: 07/29/10 06:15pm Link  |  Print  |  Notify Moderator As to why we returned to this shop: it is the only game in town - there are no others within 80 miles and we figured that replacing jacks couldn't be that big of a deal. It is at the shop because we have been waiting for jacks which they said would be installed immediately upon receipt and it is best to have the MH on site so they can get to it quickly. DH didn't take tools with him to the shop, on of the techs had removed a door once before in 4 minutes or less, so we assumed (I know - bad word) that it would be done again. Not so. I think we will take it back to storage tomorrow and go to HWH in Iowa on the next trip. Iris This Topic Is Closed  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 3   Next Open Roads Forum  >  Class A Motorhomes  > Bent's RV shop foolishness?

Search:   Advanced Search Search only in Class A Motorhomes

Jump to Forum Recreational Vehicles  - Class A Motorhomes  - Class B - Camping Van Conversi...  - Class C Motorhomes  - Fifth-Wheels  - Folding Trailers  - Hybrid Travel Trailers  - Travel Trailers  - Truck Campers  - Toy Haulers Camping  - Tent Camping  - Family Camping  - Workamping Forum General Forums  - Beginning RVing  - Rallies, Shows and Gatherings  - General RVing Issues  - RV Lifestyle  - Full-time RVing  - Camp Cooks and Connoisseurs  - RVing with Disabilities and Ge...  - RV Pet Stop Technical Resources  - Do It Yourself Modifications a...  - Towing  - Tow Vehicles  - Dinghy Towing  - Technology Corner  - Forum Technical Support  - Tech Issues Locations  - RV Parks, National Parks, Stat...  - Roads and Routes  - Public Lands, Boondocking and ...  - RVing in Canada and Alaska  - RVing in Mexico and South Amer...  - Snowbirds Other Discussions  - Around the Campfire

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