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Open Roads Forum  >  Class A Motorhomes  > Norcold Ref Recall - Anyone been asked to pay? This Topic Is Closed  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next jerry and janet • View posts Lake Jackson, TX, USA New Member Joined: 03/06/2004 View Profile Posted: 07/27/10 08:12pm Link  |  Print  |  Notify Moderator The RV service center I am talking to about performing the Norcold recall fix has said that Norcold does not cover more than 1.5 hours of labor for the fix and if it requires more time, I will have to pay. Has anyone been asked to pay extra for the repair? fordsooperdooty • View posts Southern California Senior Member Joined: 08/13/2004 View Profile Offline Posted: 07/27/10 08:15pm Link  |  Print  |  Notify Moderator Call Norcold or find another shop with better ethics! "Nothing in the world is more dangerous than sincere ignorance and consciencious stupidity." -Martin Luther King, Jr. The Texan • View posts Home: Idaho - Location: Texas Senior Member Joined: 01/16/2004 View Profile Posted: 07/27/10 08:19pm Link  |  Print  |  Notify Moderator fordsooperdooty wrote: Call Norcold or find another shop with better ethics! X-2 Bob & Betsy - USN Aviation Ret'd '78 & FL LEO Ret'd '03 & "Oath Keeper Forever" '05 HR Endeavor 40PRQ, 400 Cummins W/ 540w/35A solar system -Pulling our '05 GMC Sierra LT, CC, Z-71, w/ 2010 Silver Rzr in back. Where the wheels are stopped rv2go • View posts Fulltime (Knoxville, TN).... or someplace else Senior Member Joined: 12/26/2000 View Profile Posted: 07/27/10 08:22pm Link  |  Print  |  Notify Moderator It seems to appear that yours may be the first one they have done. Time should not vary that much between different RV's. If they have done one, they should know how long it will take. Winnebago Journey TN Lic. RV 2 GO Jeep Cherokee 4x4 www.rv2go.us I'm here #4335 Travel Photos ticat900 • View posts canada Senior Member Joined: 09/16/2006 View Profile Offline Posted: 07/27/10 08:27pm Link  |  Print  |  Notify Moderator It definately takes a trained tech 2 hours or less.If they have never done one it may take 2.5-3 first time around.Depends on fridge and location in M/H etc louiskathy • View posts Oregon (presently) Senior Member Joined: 03/23/2003 View Profile Good Sam RV Club Member Offline Posted: 07/27/10 08:28pm Link  |  Print  |  Notify Moderator Don't pay a nickel. Make Norcold foot the bill and if you don't trust this yo-yo to do it right, go someplace else. I just got ANOTHER recall notice from Norcold. This one for serial numbers from 10380000 to 1099000 for the N8xx models. I have a N8xx but my serial number is in the 765599 range. Our fridge blew it's yellow payload last Feb and although there was no fire, it was a horrible smell and I happened to be down with the flu when it happened. I mean I was sick BEFORE this gunk got in the RV...and I was home alone. Bottom line, our extended warranty paid for most of it but we had to have someone come and get the fridge and haul it to a repair place because I was too sick to move the RV and I needed it fixed. So on the back of my recall notice that doesn't cover my serial numbers, I wrote them a note and mailed it to them in their customer service reply envelope. "Our fridge exhaused that yellow stuff 2/25/2010 and made me sicker than I was. And no it's not on your recall list. (Wasn't then and isn't now). All I read about is RV fire story after RV fire story - all from fridges that have gone bad. I'm not going to feel bad when the Government goes afer NORCOLD the way it went after Toyota, Goodyear and BP. I called your company when it happened to us and got the cold shoulder. I don't think you really care about this problem or your customers." and yes, I put my name on that letter. Kathy wny_pat • View posts Western NYS Senior Member Joined: 08/11/2007 View Profile Offline Posted: 07/27/10 08:35pm Link  |  Print  |  Notify Moderator fordsooperdooty wrote: Call Norcold or find another shop with better ethics! fordsooperdooty gave you good advise. Norcold will tell you who in you area will do it. I had a Norcold "dealer" refuse and I went elsewhere. Did not pay a penny!!! And I know not to go b back to the guy who would not work on it! He was a nut case!!! brobox • View posts Sunny SW. Florida Senior Member Joined: 11/18/2003 View Profile Posted: 07/27/10 08:41pm Link  |  Print  |  Notify Moderator My recall was done in the allotted time. Dropped off the MH, went to breakfast at Perkins, got back and it was finished. Find a service center that knows what they are doing. Chuck 02 Travel Supreme, 2 street side slides 09 Toyota Tacoma 2WD deltamaster • View posts Middletown, New york Senior Member Joined: 04/23/2004 View Profile Offline Posted: 07/27/10 09:54pm Link  |  Print  |  Notify Moderator fordsooperdooty wrote: Call Norcold or find another shop with better ethics! Do BOTH. You need to report this shop. I ride it like I stole it! .......and I just may have....... I'm on "CB-13", are you? 2004 Fun Mover -- 2002 Sportster -- 1997 Road King All being pushed down the road by a 1997 "Ram Tough" Dodge Dakota TSgt(Ret.) USAF No Hurry-No Worry • View posts Santa Rosa Full Member Joined: 09/11/2007 View Profile Good Sam RV Club Member Offline Posted: 07/27/10 10:55pm Link  |  Print  |  Notify Moderator Find another shop. I am a Norcold service center. The first one I did was 2 hours. The second one was 1 hour 40 mins. The next dozen have come in just under an hour and a half. I do the entire job myself. It's not that tough. Find somebody else and never go back for anything to that shop. 2001 Monaco Executive 500 Hp w/tag axle 2001 Jeep Grand Cherokee Limited Me,DW and Panther, the coolest cat in the world This Topic Is Closed  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next Open Roads Forum  >  Class A Motorhomes  > Norcold Ref Recall - Anyone been asked to pay?

Search:   Advanced Search Search only in Class A Motorhomes

Jump to Forum Recreational Vehicles  - Class A Motorhomes  - Class B - Camping Van Conversi...  - Class C Motorhomes  - Fifth-Wheels  - Folding Trailers  - Hybrid Travel Trailers  - Travel Trailers  - Truck Campers  - Toy Haulers Camping  - Tent Camping  - Family Camping  - Workamping Forum General Forums  - Beginning RVing  - Rallies, Shows and Gatherings  - General RVing Issues  - RV Lifestyle  - Full-time RVing  - Camp Cooks and Connoisseurs  - RVing with Disabilities and Ge...  - RV Pet Stop Technical Resources  - Do It Yourself Modifications a...  - Towing  - Tow Vehicles  - Dinghy Towing  - Technology Corner  - Forum Technical Support  - Tech Issues Locations  - RV Parks, National Parks, Stat...  - Roads and Routes  - Public Lands, Boondocking and ...  - RVing in Canada and Alaska  - RVing in Mexico and South Amer...  - Snowbirds Other Discussions  - Around the Campfire

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