tgobob
Titusville, FL, USA
Senior Member
Joined: 04/09/2004
View Profile
Good Sam RV Club Member
 Offline
|
Today I visited Cummins and Cummins Coach Care in Henderson, CO. I wanted to have my diesel generator checked and wanted to replace the 35 amp, 2 pole circuit breaker on the generator. Cummins didn't have the circuit breaker in stock. I have checked Home Depot and Lowes for this circuit breaker and they don't carry them. I then tried to buy a diesel fuel filter for my 8.3 liter Cummins ISC engine at Cummins. Again, no fuel filter in stock. There are literally thousands of ISC engines running around the country in motorhomes and I find it inexcusable that Cummins wouldn't have fuel filters for them in stock. So much for "Coach Care".
tgobob
Titusville, FL
2003 Allegro Bus
350 HP Cummins ISC diesel engine
Freightliner chassis
Age is a state of mind. Think old and you are old. Think young and you're still old.
|
louiskathy
Oregon (presently)
Senior Member
Joined: 03/23/2003
View Profile
Good Sam RV Club Member
Offline
|
It costs money to carry inventory. You can be annoyed but you can't say it's inexcuseable. Usual now. You can say it's just a sign of the times.
Kathy
|
Richard Pelletier
VA, USA
Senior Member
Joined: 03/21/2002
View Profile
|
I always try to carry spare filters etc. Speedco should carry any filter you need, but they only list one in CO:
#357
Commerce City, CO
I-270, Exit 2A
Long: -104.93268
Lat: 39.79675
(303)-296-9300
Richard
2005 40 ft Monco Knight PLQ 4 slides
2002 2500HD Crew Cab 8'bed 4X4
Duramax/Allison (A BIG TOAD)
Richard and Susan
 (3).JPG)
|
The Texan
Home: Idaho - Location: Texas
Senior Member
Joined: 01/16/2004
View Profile
|
Any Speedco in the US will have your Fleetguard filter, at a reasonable price. Cummins and their Coach Care, is an expensive joke, IMHO.
Bob & Betsy - USN Aviation Ret'd '78 & FL LEO Ret'd '03 & "Oath Keeper Forever"
'05 HR Endeavor 40PRQ, 400 Cummins W/ 540w/35A solar system -Pulling our '05 GMC Sierra LT, CC, Z-71, w/ 2010 Silver Rzr in back.
Where the wheels are stopped
|
vic46
Red Deer, Alberta, Canada
Senior Member
Joined: 09/13/2007
View Profile
Offline
|
The circuit breaker is somewhat understandable, not likely a high turn over item. They would likely have the part from their jobber the next day, which I would suggest is reasonable. The fuel filter is different. I would wager that the Cummins dealer was back ordered from his supplier. A stock out on a likely high turnover item is not likely the dealers fault.
Vic
|
|
|
Jamesrpm
Oregon Coast
Senior Member
Joined: 08/30/2003
View Profile
Offline
|
35 Amp breaker , why would they stock a odd amperage item that rarely fails.
___________________________________________
I plan on living forever , so far , so good
|
chastho
arkansas
Senior Member
Joined: 07/27/2005
View Profile
|
That has always been my experience with the local Cummins dealer, the service is even worse. I used them one time several years ago and have not been back for anything. They ripped me off once, they won't get a second chance, nor will any Cummins dealer owned by the same people.
|
Triker33
Homestead, FL
Senior Member
Joined: 11/30/2002
View Profile
Good Sam RV Club Member
|
Quote:Today I visited Cummins and Cummins Coach Care in Henderson, CO. I wanted to have my diesel generator checked and wanted to replace the 35 amp, 2 pole circuit breaker on the generator.
Did you call ahead a week or so and make a appointment?
Did you tell them when you made the appointment.
That you wanted the breakers replaced on your MH?
Or did you just stop by and expected them to check and replace the breaker without a appointment? And them to have parts sitting on the shelf. 
I have used Coach Care shops in a few different states. And I always made appointment a couple weeks or so out. If I knew the parts I would need, I told them when making the appointment.
A couple times by the trouble code I didn't know what part was needed. On those times, they had to order the part. And I had to stay overnight in their free camping site. Until the part came in the next morning and then it was installed.
I haven't been disappointed in any of their shops yet. And when I stop by the Ocala shop to pick up engine oil, air and fuel filters for my ISB. They have always had them in stock.
Larry Full Time Since 99
1999 34Q Discovery DP ISB 275HP 6 Speed Allison
Banks Powerpack
DataStorm SatMax5 | VMSpc | Pressure Pro
08 HHR LT2
Click here to see where I am
|
thunderstruckhd
Ft.lauderdale and Key West,Florida
Senior Member
Joined: 04/24/2007
View Profile
Offline
|
In this days economy more inventory means more overhead which means more $$ charged to you. Can't have it both ways, but then most of you never ran a business, espicially in a bad economy when you have survive....
Prevost H3-45 Featherlite Vantare
500HP Series 60 Detroit Diesel
Assorted trailers and toads
And Zoie the Doberman.(01/26/01 - 07/23/11) R.I.P.
|
Phillerup
Usually Travelin' the USA
Senior Member
Joined: 10/15/2002
View Profile
|
Not surprised at all about the breaker...You should not expect one to be there -- but that is my opinion. BUT the fuel filter is a whole different subject.....It makes me wonder if they were low on supply and had them for their service customers and not for just parts purchasers....Bet there was one around there somewhere.
That said - I carry a couple of extras and believe it is prudent for every diesel owner to have one or two spare fuel filters in his basement.
2003 Newmar DSDP 4005 dual slide king bed Spartan 350 Cummins 2004 Jeep Liberty 4X4 tow, SeaEagle boat in basement
|
|
|
