JJBIRISH
Butler, PA, USA
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Bumpyroad wrote:djgarcia wrote:Reason I have had GS Road Service for 22 yrs.:
2. never have to pay up front
as I have posted before, when I had my blow out on I-20, the fellas that showed up said that Coach Net was the only service where they did not require me paying up front and getting reimbursed.
bumpy
One of four things
The guy lied…
Just didn’t know what he was talking about… (happens alot, the guy in the truck has never seen the contract)
Had no contract with GS… (works both ways)
Or in violation of contract with GS if they had one… (dishonest)
Love my mass produced, entry level, built by Lazy American Workers, Hornet
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Bumpyroad
Virginia
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Joined: 12/01/2005
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JJBIRISH wrote:Bumpyroad wrote:djgarcia wrote:Reason I have had GS Road Service for 22 yrs.:
2. never have to pay up front
as I have posted before, when I had my blow out on I-20, the fellas that showed up said that Coach Net was the only service where they did not require me paying up front and getting reimbursed.
bumpy
One of four things
The guy lied…
Just didn’t know what he was talking about… (happens alot, the guy in the truck has never seen the contract)
Had no contract with GS… (works both ways)
Or in violation of contract with GS if they had one… (dishonest)
or told the truth as to how he operated and a stranded RVer would have had to either pay up front or call the provider back and request a new tow truck.
on I-20 this might not have been a big deal to "survive" but if it had occured 100 miles from nowhere in the middle of Nevada, a big problem. it is not beyond the realm of possibility that this fella was in fact the local tow guy for many of the various emergency services, regardless of who was called.
I really fail to be able to think of any reason why the guy would have lied about it, I merely showed my card and he said what he said. we weren't discussing advantages of various EMS plans to pass the time.
bumpy
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avan
Sioux Falls, SD & Livingston,TX
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Joined: 11/02/2002
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DJ - I believe that the ERS services operate using a credit card. They call the nearest available tower in their network and order the tow for you and provide the tower with their CC# and an authorization #. Tower does the tow and functions the charge to the ERS CC. The procedure makes bookkeeping/accounts payable simpler for the ERS service and makes it a 'cash' business for the tower (making it easy to sign up towers). Also allows the ERS to do business with any tow company in the country that accepts a major credit card and it's hard to believe that any exist that are cash only.
So there is no reason for those of us whose contracts call for 'no cash up front' to ever have a situation where we have to front the cash. In your situation in the middle of nowhere, NV and assuming you had cell service, I'd call my ERS provider while the tower was still there and have the ERS service solve the problem, immediately. They should know the terms of the contract (no upfront cash) and I'm sure they would make appropriate arrangements before contracting with the tower.
Your #2 reason is probably true but it certainly is not an exclusionary reason to stay with a company for 22 yrs. I've had ERS endorsements through my regular insurance providers for over 22 yrs and I've also never paid a dime up front to a tower and I've used the service numerous times.
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JJBIRISH
Butler, PA, USA
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Dutch_12078 wrote:Definitely Coach-Net here. Some of the limitations Good Sam's relabeled Road America plan has are not acceptable to me, such as no coverage on rented or borrowed vehicles, no coverage if you're off the road or stuck in a sandy beach area, and no help with utility, horse, livestock, or show animal trailers. Coach-Net covers all of those situations, albeit with some limitations. Coach-Net also includes phone technical support by ASE and RVIA/RVDA Certified and Master Certified technicians in their basic "Gold" plan, while the GS plan only offers it in their premium plan at a higher cost.
“such as no coverage on rented or borrowed vehicles”
They do at the platinum level…
“no coverage if you're off the road or stuck in a sandy beach area”
What CN says: It does not cover recovery of a vehicle subjected to a natural disaster, a vehicle submerged in water or a vehicle not on a maintained road …
and
What GS says: off-road area*, sand beach area, *An off-road area is defined as an area OFF of any of the following:
hard-packed or graded dirt public road, paved street, driveway, parking lot,highway, freeway, expressway or adjacent shoulder.
both have wench out service, and both cover two hours for this service but CN also has a 100 foot limit...
“no help with utility, horse, livestock, or show animal trailers”
Of those listed only the utility trailer is listed as covered… boat trailers and tow-dollies are covered by both…
GS covers sign and drive service in Mexico CN does not…
Some make it sound like CN is so specialized and contracts all these heavy haul services… actually CN does about 80% light hauls and avoids sending heavy trucks if that is not what is needed…
While there are some differences they are minor but could be important to some…
Both are premium services, that should serve you well… don’t believe you couldn’t run into a problem with either…
they for the most part have contracts with the same tow operators in the same areas…
both have the same problems to overcome…
Don’t be fooled by the smoke and mirrors thrown up by some with a agenda against one or the other…
I have had both, and currently have GS… I would use either but it was GS that went above and beyond their contracted obligation to get me going in the middle of the night on the first day of a holiday weekend…
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bill h
coastal reconquista
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Dutch_12078 wrote: Good Sam's relabeled Road America plan has are not acceptable to me, such as no coverage if you're off the road or stuck in a sandy beach area. Coach-Net covers all of those situations, albeit with some limitations.
Any info or link on those limitations?
NOTE: Any incorrect spelling is intentional to prevent those annoying popups.
84 Barth 30Tag powered by HT502/Thorley/Weiand etc, Gear Vendors OD.
Siamese Calvin and Airedale Hobbes, 4WD Toyota toad
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JJBIRISH
Butler, PA, USA
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Joined: 10/06/2002
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Bumpyroad wrote:JJBIRISH wrote:Bumpyroad wrote:djgarcia wrote:Reason I have had GS Road Service for 22 yrs.:
2. never have to pay up front
as I have posted before, when I had my blow out on I-20, the fellas that showed up said that Coach Net was the only service where they did not require me paying up front and getting reimbursed.
bumpy
One of four things
The guy lied…
Just didn’t know what he was talking about… (happens alot, the guy in the truck has never seen the contract)
Had no contract with GS… (works both ways)
Or in violation of contract with GS if they had one… (dishonest)
or told the truth as to how he operated and a stranded RVer would have had to either pay up front or call the provider back and request a new tow truck.
on I-20 this might not have been a big deal to "survive" but if it had occured 100 miles from nowhere in the middle of Nevada, a big problem. it is not beyond the realm of possibility that this fella was in fact the local tow guy for many of the various emergency services, regardless of who was called.
I really fail to be able to think of any reason why the guy would have lied about it, I merely showed my card and he said what he said. we weren't discussing advantages of various EMS plans to pass the time.
bumpy
If he had a contract with GS he is obligated by the contract to sign and drive… if he didn’t have a contract with GS but had one with CN it is obvious what he said was so… would also be true if reversed…
If he has a contract just to get calls and don’t live up to that contract he’s a crook… should never signed if he don’t agree and should be reported so he gets no more calls…
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JJBIRISH
Butler, PA, USA
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good sam
coach net
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ol Bombero-JC
USA
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Joined: 06/24/2004
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JJBIRISH wrote:Bumpyroad wrote:JJBIRISH wrote:Bumpyroad wrote:djgarcia wrote:Reason I have had GS Road Service for 22 yrs.:
2. never have to pay up front
as I have posted before, when I had my blow out on I-20, the fellas that showed up said that Coach Net was the only service where they did not require me paying up front and getting reimbursed.
bumpy
One of four things
The guy lied…
Just didn’t know what he was talking about… (happens alot, the guy in the truck has never seen the contract)
Had no contract with GS… (works both ways)
Or in violation of contract with GS if they had one… (dishonest)
or told the truth as to how he operated and a stranded RVer would have had to either pay up front or call the provider back and request a new tow truck.
on I-20 this might not have been a big deal to "survive" but if it had occured 100 miles from nowhere in the middle of Nevada, a big problem. it is not beyond the realm of possibility that this fella was in fact the local tow guy for many of the various emergency services, regardless of who was called.
I really fail to be able to think of any reason why the guy would have lied about it, I merely showed my card and he said what he said. we weren't discussing advantages of various EMS plans to pass the time.
bumpy
If he had a contract with GS he is obligated by the contract to sign and drive… if he didn’t have a contract with GS but had one with CN it is obvious what he said was so… would also be true if reversed…
If he has a contract just to get calls and don’t live up to that contract he’s a crook… should never signed if he don’t agree and should be reported so he gets no more calls…
 
JJBIRISH - you should preface your comments with "IMO" - because your statements are just not accurate (to be polite).
To jump to a subject you dislike, but which might help others -
IMO - go to the Tow Operators forum and see what goes on with Motor Clubs, Motor Club contracts, service, payment, etc.
Clicky for - Tow Operators Forums
Scroll (way) down to the "Motor Clubs" forum.
Go to about Page 5 for a lot of interesting "thoughts".
The info *may* give the reader some insight - to form their own opinion.
And . . . it's probably more accurate than JJ's *opinions*. 
~
JC
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Bumpyroad
Virginia
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never mind, it finally opened.
bumpy
* This post was
edited 07/26/10 02:18pm by Bumpyroad *
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JJBIRISH
Butler, PA, USA
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ol Bombero-JC wrote:JJBIRISH wrote:Bumpyroad wrote:JJBIRISH wrote:Bumpyroad wrote:djgarcia wrote:
JJBIRISH - you should preface your comments with "IMO" - because your statements are just not accurate (to be polite).
To jump to a subject you dislike, but which might help others -
IMO - go to the Tow Operators forum and see what goes on with Motor Clubs, Motor Club contracts, service, payment, etc.
Clicky for - Tow Operators Forums
Scroll (way) down to the "Motor Clubs" forum.
Go to about Page 5 for a lot of interesting "thoughts".
The info *may* give the reader some insight - to form their own opinion.
And . . . it's probably more accurate than JJ's *opinions*.
~
JC
I have been to several towing sites before and have friends in the towing business both heavy and light…
What you will find in those ratings is that they like the fact that their contract with CN averages a couple dollars more and the payment is a little quicker…
Why you might ask… volume… most get very few calls from CN while they get many more from RA which CW has partnered with… so while the per trip money form CN is a little more they make much more from GS and RA…
You have pointed to those sites before so I followed links to them and still found nothing new…
Many tow operators rely on clubs to keep busy (some do all club tows) and will always rate by the highest per trip and quickest pay higher, but it has nothing to do with the quality of service they provide… operators that don’t care enough to do the job right aren’t likely to do any better for another few dollars, those that care honor their contracts or don’t sign them if they don’t like them…
There is nothing wrong with how they feel they want more just like everyone else, but has little to nothing to do with which service we carry…
My opinion is based on the service I received… CN was good, CW was better so far and not just once…
You can go to any message boards and find what you are looking for…
Do you really think I am going to read the 7000+ post on your recommendation??? I don’t think so…
and about coach net
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